Sr. Manager Core Network Capacity Planning

About Us

We’re building Tomorrow’s Connections Today, bringing people together through the power of our technology. Liberty Global is a world leader in converged broadband, video and mobile communications and an active investor in cutting-edge infrastructure, content and technology ventures. With our investments in fibre-based and 5G networks, we play a vital role in society, currently providing over 85 million fixed and mobile connections and rolling out the next generation of products and services, while readying our networks for 10 Gbps and beyond.

We’re creating national champions, combining the best broadband and mobile networks under brands such as Virgin Media-02 in the UK, VodafoneZiggo in The Netherlands, Telenet in Belgium, Sunrise in Switzerland, Virgin Media in Ireland and UPC in Slovakia. Liberty Global Ventures, our global investment arm, has a portfolio of more than 75 companies and funds across content, technology and infrastructure, including strategic stakes in ITV, Univision, Plume, Lionsgate and the Formula E racing series. Our scale enables us to transfer knowledge and expertise across our operations and investments, creating a dynamic family of brands united in the pursuit of innovation and excellence.

We’re prioritising diversity, equity and inclusion in our workplace and communities, while reducing our impact on the environment. We are using technology as a force for good; for our people, our partners and the planet.

Job Purpose

Reporting to Director Network and DC Planning, the Sr. Manager Core Network Capacity Planning will lead a team across Liberty Global, supporting brands like Virgin Media, VodafoneZiggo, UPC and Telenet. This role will deliver services across the operating countries and Aorta network. This role will be responsible for quality, delivery timelines and continuous improvement activities across the Core capacity planning domains. Assuring the organisation’s plans are reliable and exceed the sponsors’ expectations thus contributing to the overall customer satisfaction.

Leading consistent company’s values, the Manager Capacity Planning will foster a positive and motivational environment for the team, emphasising integrity, respect and accountability, and providing opportunities for team members to enhance their skills and grow their careers. This leadership role will embrace and celebrate diversity and set cultural norms that align with Liberty Global mission and values.

Key Accountabilities

• Provide leadership and management of Capacity Planning duties to operating countries and Core network (Aorta), Data Centre and Cloud
• Translate business requirements into technical requirements and capacity needs for LG Core network, in-country Core networks and B2B Services.
• Complete HW & SW/licenses life cycle management including EOL\EOS.
• Govern IP address management for IPv4 and IPv6 and advocate IPv6 rollout.
• Govern RIPE management and registration for LG.
• Domain Names management and registration for LG.
• Perform regular data centre site audits and maintain stringent access control and adhere to audit guidelines.
• Forecast, plan and share monthly and quarterly report covering Core network (Aorta) and DC (EOL/EOS), IP & Optical network, Compute, Storage and backup solutions, IPAM & DNS
• Ensure optimal usage of Liberty Global’s networks and system investments
• Schedule and drive capacity upgrades on platforms in a timely fashion
• Perform Operational Impact Assessments of capacity for residential and B2B customer portfolio upgrades and new initiatives
• Define requirements for forecasting, reporting and cost model for all the planning domains and also build/enhance and automate these functions.
• Prepare detailed capacity forecast on network based on the business growth and new product introductions for all relevant components
• Ensure quality and lead initiatives to improve customer experience
• Proactively identify and execute initiatives which support Core activities
• Provide Warehouse/shipments process support on purchased HW
• Lead strong partnerships with country operations to further improve customer experience, service quality & reliability and efficiencies
• Motivate and lead a Capacity Planning team; coach and develop staff to enhance performance, provide a motivational career progression and build a positive, team-based culture
• Support creation of the strategic and tactical Core Roadmap
• Support LG teams on Core M&S contracts
• Continue to develop and maintain relationships across the Liberty Global teams to ensure the team meet business requirements and are able to support cross-functional activities

We Tend to Look for People With:

• Bachelor's degree, or equivalent work experience required
• Demonstrated ability in Telco or Cable Operator environment.
• International experience in leading teams of diverse nationalities and cultural norms.
• Prior experience in IP, Optical and Internet network capacity planning in large operation
• Familiarity with OSI Model, Ethernet, IP, MPLS, BGP, IP peering and RIPE/DNS
• Familiar with network tools such as Wandl/StableNet, Arbor, Zenoss, InfoBlox, EasyIP
• Possesses management skills, with emphasis on interpersonal and negotiating skills and the ability to motivate staff
• Shows the ability to delegate effectively, whilst maintaining full management control
• Proven experience of building and leading high quality, results focused teams within an organisation undergoing high levels of structural and cultural change
• Resilient and adaptable and able to work well under commercial and timeline pressure and thrive on being given challenges and responsibility
• Analytical skills to review, identify and develop improvement plans
• Ability to organize and manage multiple, and at times competing priorities

Leadership Expectations:

• Co-creates and executes strategy.
• Entrepreneurial Drive for Results.
• Innovates with Customer Focus.
• Lives one Company.
• Leads and inspires.
• Develops and maintain a winning team.
• Strong collaborator, who champions one company culture and walks the talk.
• Familiarity of technologies found in Cable provider CPE, Access, IP core, over the top video, video head-end, data centre and voice networks

Liberty Global is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for our people. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process. We’re 100% committed to having a workforce that represents every part of our society. So we’re keen to hear from candidates of all background and circumstances.

Benefits:

• Competitive salary + Eligibility for our Bonus Plan
• 25 days annual leave with the option to purchase 5 more
• 3 Days of Volunteering Time Off
• Free access to LinkedIn Learning & Coursera to continue to develop and grow your career with us
• Free premium subscription to Calm – a renowned well-being & meditation app
• Company Laptop, Mobile and Phone Subscription
• Company Pension Contributions
• Subsidies on Health Insurance (NL).
• Access to discounts on superfast fibre broadband subscriptions.