Manager Social Compliance

Join Ahold Delhaize Group as Social Compliance Manager, where you'll spearhead the strategic implementation of our social compliance program. Be the influential force driving positive societal impact and ethical practices across diverse cultures within a global retail leader. Ahold Delhaize and its brands are committed to putting people first, whether it's about our associates, customers, communities we serve, or our supply chain partners. It is our responsibility to support human rights everywhere our companies do business, even when confronted with global challenges, by conducting our business the right way, every day. By doing so, we believe we can continue to mitigate negative impact and drive positive impact toward a more equitable society that recognizes and respects human rights.

About Ahold Delhaize

We are Ahold Delhaize, one of the world’s largest food retail groups and a leader in both supermarkets and e-commerce. Together with our 16 great local retail brands, we aim to make a meaningful difference in the lives of our customers, our people and the world around us. We offer a highly dynamic, international work environment in which our employees thrive.

Your new work environment

As Social Compliance Manager within the Health and Sustainability team at Ahold Delhaize Group you will oversee and drive the implementation of our social compliance program. Your primary objective is to provide strategic direction to brand teams, ensuring alignment with global human rights and social compliance standards. You will play a vital role in maintaining and communicating Ahold Delhaize Standards of Engagement on a global scale, supporting the critical commodity program on social aspects, and evolving external standards.

Your responsibilities extend to managing brand implementation, monitoring progress against global ambitions, and contributing to the continuous improvement of the social compliance approach. Accountability is key as you communicate expectations to brands and ensure their adherence to the established standards. As Social Compliance Manager, you will report on supply chain labor incidents, develop protocols for investigation and response, and share best practices within Ahold Delhaize Group. In addition to reporting, your focus will primarily be on supporting our great local brands in their social compliance ambitions.

Building internal networks is crucial in this role, where you'll develop and maintain strong connections with Ahold Delhaize brand and regional peers and key business leaders. Acting as a source of information and expertise on social compliance, you will educate associates through training and internal communications. Externally, you will represent Ahold Delhaize Group on social compliance standards and relevant external organizations or multi-stakeholder initiatives, building and maintaining relationships with stakeholders involved in social compliance standards and innovation.

Your role is highly diverse and encompasses various responsibilities. Here are the key areas:

• Oversee the strategic implementation of our social compliance program and providing expertise to Ahold Delhaize’s great local brands
• Direct Ahold Delhaize’s local brands in the strategic development of the social compliance strategy and program
• Develop standardized protocols for incident management, building an internal network of social compliance practitioners, and representing Ahold Delhaize in engagements with external stakeholders
• Ensure brand engagement on social compliance and alignment with our Roadmap on Human Rights and due diligence are key aspects of your role
• Play a crucial role in building relationships with stakeholders to ensure our suppliers adhere to high business ethics standards and a commitment to human rights
• Implement of international human rights and social compliance standards within our brands' supply chains is a vital component of your role

Aside from what we ask of you in this role, we also have a great deal to offer you: you will be part of a talented international Health and Sustainability team with growth opportunities; flexible working hours; a hybrid working model (we ask you to spend at least 50% of your working time at the office); and the chance to drive meaningful change on a global scale. You can look forward to a good work-life balance, and the chance to work in an inclusive environment that wholeheartedly encourages growth and welcomes you just the way you are.

We think you’ll be best geared for success if you meet the following requirements:

• A Bachelor’s degree in a related field of study (Master’s degree preferred)
• A minimum of 5 years of relevant experience related to social compliance for an international company
• Experience working on social compliance, human rights, supply chain audit
• A demonstrated interest in driving societal impacts
• Familiarity with international labour standards and (social) compliance programs
• Preferred experience in conducting or overseeing (social) audits
• Analytical and practical mindset
• Strong management and leadership skills
• Effective collaboration skills in a non-hierarchical network of colleagues, in which you have the ability to influence across an international company

Aside from these hard skills, we think you should also bring some much-valued soft skills to the table: an entrepreneurial mindset, outspoken communication skills and a proactive approach. In addition to these, a high level of creativity, empathy, and enthusiasm will take you far. 😊

At Ahold Delhaize Group and our local brands, we broadly define diversity as being inclusive of thoughts and skills, generational differences, LGBTQ+, gender, race and ethnicity, disabilities, nationalities and more, and we accept all people for who they are.