Business Process Consultant – Enterprise Automation

Business Process Consultant – Enterprise Automation

What makes Cognizant a unique place to work? The combination of rapid growth and an international and innovative environment! This is creating many opportunities for people like YOU – people with an entrepreneurial spirit who want to make a difference in this world.

Cognizant is one of the world's leading technology services companies, transforming clients' business, operating and technology models for the new era. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world.

With 355,300 employees worldwide, Cognizant is one of the top performing and fastest growing companies in the world. Cognizant Benelux has offices in Amsterdam, Eindhoven and Brussels. We provide consulting, engineering, technology and outsourcing solutions and services with combined onshore and offshore teams.

At Cognizant, together with your colleagues from all around the world, you will collaborate on creating solutions for the world's leading companies and help them become more flexible, more innovative, and successful. And this is your chance to be part of the success story: we are looking for Business Process Consultant into our Enterprise Automation Practice, which is part of Cognizant’s Global Intuitive Operations & Automation Business Unit.

Your team

Cognizant’s Intuitive Operations & Automation (IO&A) practice is one of Cognizant’s highest growth practices. To accelerate this growth even further, IO&A is rapidly growing into all industries and markets globally. One of IO&A strategic growth markets is Europe, and we are looking for a highly accomplished, results-driven and versatile individual.

Your role

The Business Process Consultant will be responsible for delivery of complex enterprise process consulting assessments, creating strong transformation roadmaps with focus on increasing effectiveness and efficiency of our client’s business.

The role requires strong experience and expertise in the fields of process change and new value stream designs, redesigning large and/or complex operating models or applying digital technology and automation using the most modern technologies (RPA, IPA, ML, AI, GenAI, chatbot) provided by the leading platform providers. It requires the ability to perform strong business case creation and discussions with key decision makers, define or review their operational excellence strategy and roadmap, and finally the delivery of change generating significant impact on the clients’ results (operationally, financially, …).

Our solutions focus on freeing up working capital via cost savings, increase of efficiency and productivity, increase levels of STP, decrease cycle times and as a result drastically improve time to market, quality and resulting compliance.

The candidate must have strong business process consulting background, experience in enterprise-wide deployments of process excellence and delivery methodologies (Lean Six Sigma, Agile, DevOps, SAFE, etc.). The candidate must also have experience with digital transformation, automation, and intelligent automation platforms. The candidate will transform business problems of our key clients into viable and feasible solutions and will be responsible to align on the solutions and their implementation with wide range of stakeholders.

It is expected that the candidate will be responsible for driving some of the key client engagements end to end including managing the key client stakeholders and various Cognizant teams. The candidate will also be supporting our practice growth by cooperating in pre-sales and sales activities. The responsibility covers also support in growing maturity of our practice and contribution to the overall go-to-market strategy of Enterprise Automation in Europe.

Responsibilities:

• Recognize and determine the business challenge with our clients considering all relevant angles (technology, process, people, organization, etc.).
• Measure the business challenge based on neutral data on its past trend and further development.
• Map out stakeholders need for information provision and translate into solutions.
• Design business process solution based on the newest and latest technologies.
• Build and maintain strong client relationships. The key stakeholders will be from business areas (including COOs, CFOs, CHRO, etc. and their Tier 1 leadership).
• Help Clients to gain insight into the potential of technology.
• Set an agreement on the solution as well as on how the solution is going to be delivered.
• Drive the growth of the practice, both commercially as well as from the practice maturity point of view.
• Collaborate within the different teams of EA practice as well as with other practices and teams (e.g. teams delivering market leading ERP, CRM, TMS, MES, etc. solutions as well as consulting, data analytics, testing, etc.)
• Take a leadership in business development activities, such as pre-sales, client presentations, research and proposals including both, pro-active as well as responses to client requests.
• Mentor junior team members in Benelux region and drive their development and career path including selection and recruitment of new clients.

What you will bring to the team:

• Academic with a master’s degree, preferably in business administration, data analytics or information technology/science.
• Experience in Enterprise Automation both from the perspectives of business and technology.
• Large experience in Operational Excellence as a subject and experience from deployments of various process improvement methodologies.
• Good exposure to various digital solutions including (intelligent) automation platforms and solutions.
• 5-10 years of experience from a Business Consulting or IT services firm (we are looking for multiple resources with different years of experience level).
• Proven track record of shaping, leading and delivering engagements in international corporations and environment.
• Proven experience in building client relationships on all levels from board room to work floor
• Cross industry experience.
• Experience in Finance and Operations process transformations.
• Lean Six Sigma Black Belt or Master Black Belt certification will be an advantage.
• Business acumen, communication, and drive for result.
• Ability to travel and work at client offices.
• Fluent in Dutch and English

What we offer

• A competitive salary based on your experience.
• Access to Udemy and Cognizant Academy digital libraries for your continuous learning.
• NS business card to cover your commute expenses.
• 25 days of paid holiday per year.
• A laptop and a smartphone.
• A pension scheme.
• Organization driven by technology – we have a tremendous technology backbone.
• Open, ‘can do’ team spirit and environment that encourages making your ideas reality.

Diversity and Inclusion at Cognizant

At Cognizant, we believe diversity and inclusion are at the heart of our ability to execute successfully and consistently over the long term. We recognize that our people are our most important asset. We strive to create an environment where all associates feel comfortable to be themselves, feel accepted and can therefore thrive both personally and professionally. We continue to drive D&I throughout our organization to unlock the insights, imagination and innovation of our associates, as well as reflect the diversity of our clients and communities. We are a Dutch and European Top Employer and continually drive employment recognition and engagement through employee friendly policies and affinity groups such as “Women Empowered”, “Embrace LGBTQ+” and “Race Equality Network”.

The Cognizant community:

• Cognizant is a global community with more than 300,000 associates around the world.
• We don’t just dream of a better way – we make it happen.
• We take care of our people, clients, company, communities and climate by doing what’s right.
• We foster an innovative environment where you can build the career path that’s right for you.

About us:

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world.

Our commitment to diversity and inclusion:

Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.

Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.