Observability Engineer

What are you going to do?

At Nedap, we develop Technology for Life: technology that helps people be happier and more successful in their professional lives. With over 1000 employees worldwide, we are committed to delivering high-quality, innovative solutions. Our Nedap Tech Platform Team is responsible for building the infrastructure and tools that empower our development teams to deliver robust and reliable systems that support the healthcare, security, and retail industries.

As an Observability Engineer in the Tech Platform Team, you will play a critical role in ensuring the health, performance, and reliability of complex systems and applications through advanced monitoring and observability strategies.

Your responsibilities

• Observability Strategy: Design and implement end-to-end observability solutions to monitor system performance, availability, and scalability. Support the definition of SLIs, SLOs, and error budgets to measure service health. Collaborate with cross-functional teams to ensure observability best practices are adopted in the design and implementation phases.
• Monitoring & Alerting: Build and manage monitoring, alerting, and visualization tools (e.g., Prometheus, Grafana, Datadog, ELK). Define and implement real-time alerting mechanisms to notify teams of anomalies. Develop custom monitoring solutions for infrastructure and applications across cloud and on-prem environments.
• Data Collection & Instrumentation: Instrument applications and infrastructure to collect telemetry data (logs, metrics, traces) using tools like OpenTelemetry and Jaeger. Build scalable log aggregation, tracing, and metric collection pipelines.
• Incident Management: Assist in incident detection, triage, and resolution by providing in-depth system insights. Help create automated runbooks and actionable metrics to support troubleshooting during on-call rotations. Perform root cause analysis (RCA) and design solutions for recurring problems.
• Performance Optimization: Assist teams in identifying bottlenecks and optimizing system performance. Support development teams to improve observability of their software and develop self-healing solutions.
• Collaboration & Education: Partner with architecture, development, and infrastructure teams to advocate for observability standards. Provide training and foster a culture of proactive monitoring, automation, and continuous improvement.

Your team

As an Observability Engineer you will join the Tech Platform Team, a collaborative group responsible for building and maintaining the observability infrastructure that ensures the performance and reliability of Nedap's systems. You’ll work closely with development, infrastructure, and architecture teams to implement best practices and provide visibility across distributed systems.

Our offer

As an Observability Engineer at Nedap, you will make a valuable contribution to our goal: making people happier and more successful in their professional lives. In addition to your salary, you are entitled to a thirteenth month, a good pension scheme, and profit sharing with the opportunity to become a shareholder of Nedap. At Nedap, everything revolves around trust and autonomy. You determine your own working hours and vacation days. We also highly value personal and professional growth. You will receive a comprehensive introduction, and we encourage you to continuously develop yourself.

Curious about all our terms of employment? Read more here.

Required experience and skills

In your role as Observability Engineer you will need excellent collaboration and communication skills. Furthermore you have a strong analytical way of thinking with a proactive approach to identifying issues.

And you recognize yourself in the following:

• Experience: You have 3+ years of experience in a DevOps, SRE, or Observability role focused on distributed systems (and cloud environments);
• Tools: Proficiency in monitoring, logging, and tracing tools (e.g., Prometheus, Grafana, DataDog, Splunk, ELK, Jaeger);
• Architecture and platforms: Strong understanding of microservices architecture and container orchestration platforms;
• Automation: Proficient in scripting languages (e.g., Python, Bash, Go) for automation;
• Telemetrie: Experience with telemetry data collection frameworks like OpenTelemetry;
• Dasboards: Experience building dashboards and reports that provide actionable insights into system health;
• Cloud: A nice to have is hands-on experience with cloud platforms (AWS, GCP, Azure) and cloud-native tools.

Good to know: You are available for 32 -38 hours. Hybrid (remote) working is common within Nedap and together with your team you will arrange your own working hours for a good work-life balance. We expect you at the office in Groenlo at least 1-2 times a week.

About Nedap

We are Nedap: a tech company with people knowledge. We’re located on a fantastic campus in Groenlo, where more than 1000 specialists in fields such as design, engineering, software development, finance, HR, project management, marketing and sales are working on the development of new technology. Technology that helps people be more productive and successful in their work.