Business Continuity and IT Crisis Specialist

What are you looking for?

Do you want to work in an international environment with people that are passionate about NN, our trusted brand and our secure and reliable products? Do you have a sharp and curious mind with ideas how to lead NN’s central IT organisation (Group IT) to a reliable and resilient strategy? Are you curious how you can prepare (inter)national business units for possible crisis situations? Do you dare to be the go-to person for Business Continuity and IT Crisis Specialist? We might be looking for you!

What you are going to do

This unique role is a blend of many types of work. Together with a small team of BCM professionals, you translate ideas into strategies and implementation, collaborate with business units, implement governance structures, and organize learning programs and events. For NN, as a financial services provider, security of customer and company data has high priority, so your role has strong influence!

Your main responsibilities are:

• Assisting DevOps teams with the setup, maintenance and application of NN Group IT Business Continuity and Disaster Recovery Plans: advising them on how to identify and understand critical processes, and how to incorporate technical dependencies and/or underlying infrastructure components in their plans
• Preparing and organizing BCM tests (e.g. tabletops or simulations), evaluating test outcomes and suggesting improvements
• Extracting data from BCM tooling, ServiceNow, to build and maintain dashboards (Power BI, Excel) to deliver management information
• Engaging with a diverse range of stakeholders, including BCM specialists, DevOps teams, Incident Response teams, Architects, and Management teams, to ensure aligned and cohesive efforts
• Contribute to the development and implementation BCM at a NN Group level to continuously enhance NN Group's response capability and effectiveness over time

What we offer you

NN invests in an inclusive, inspiring work environment and in skills and competences for the future. We match this with employee benefits that are in line with what is needed today and in the future. This way, we offer our employees the opportunity to get the best out of themselves. We offer you:

• Salary between €3.973 and €5.675 based on 36 hours, depending on your knowledge and experience
• 13th month and holiday allowance are paid with your monthly salary
• 27 vacation days for a 5-day working week and one Diversity Day
• A modern pension administered by BeFrank
• Plenty of training and learning opportunities
• NS Business Card 2nd class, which gives you unlimited travel, also privately. Do you prefer to travel with your own transport? Then you can declare the kilometres travelled
• Allowances for setting up your home office and for internet use

We work hybrid at NN. Together with your team, you decide where, how and when you work. The official location of this job is The Hague.

Who you are

To be successful in the challenging role being offered, the following qualifications and experiences are expected:

• You hold a degree in Computer Science, Crisis Management, or Business Administration (or a comparable field)
• You have at least 3-4 years of proven experience with IT Incident and Business Continuity Management, or Risk Management, ideally in large, agile companies. You possess sufficient application- and infrastructure-level knowledge to have a solid technical understanding of IT-Disaster Recovery solutions.
• You have had some training in BCM, IT, and Crisis Management, such as ISO22301 and NIST; certifications like CBCI or CBCP are a plus. Experience with ServiceNow and BCM Tooling is a plus
• You possess the ability to work within a strategic vision, helping to implement short and long-term plans to develop IT business continuity management capabilities. You have a proactive and solution-oriented mindset, with a passion for delivering high-quality results
• You have excellent communication skills in English, and preferably also in Dutch

In addition to this, you must possess the ability to work across different levels of the organization, from senior executives to engineers. However, the most important quality you should possess is a strong passion for IT and crisis management, which can inspire your colleagues to share your enthusiasm.

Who you will work with

As a member of our skilled business continuity management team, you'll collaborate with both the NN central IT departments and the local business units and countries, as well as the CISO department. Our company values the importance of people in IT, which is why our team members are approachable, helpful, and highly cooperative.

"You Matter" is our brand promise. You see this in our employee benefits, communication and at the office. Jarmo Fernhout, Recruiter