Data Analyst - Home Imagination Platform

Data Analyst at IKEA

We are looking for a passionate Data Analyst with critical thinking abilities to join us in providing data insights to the product teams within IKEA Kreativ and Geomagical labs team. You will be joining a cross-functional team of Kreativ to create value all along our customer’s journey online within this tool. If you're a creative and pragmatic problem solver with 5+ years of experience as a Data Analyst, we want YOU to be a part of our Funnel Insights team!

What you'll be doing day to day

As a Data Analyst at IKEA, you will be at the forefront of our transformation to enhance our customers' shopping journeys. Your primary mission will be to dig into IKEA Kreativ, Web and App data to evaluate performance, understand customer journeys, customer funnel, and identify pain points. Based on that, you will give actionable insights to the product teams within our area, that will help them build solutions to help our customers bridge the imagination. You will collaborate closely with cross-functional teams, including product owners, data scientists, software engineers, UX designers, in testing and optimizing these solutions to create seamless and delightful customer experiences.

• Together with your team you will define the problems and help them identify and track success metrics.
• Explore Kreativ, web and app data and range data to find challenges in the customer journey and translate them into potential opportunities by forming hypotheses.
• Evaluate performance and suggest improvements to our AI models and our user journey.
• Use data storytelling to communicate your findings in an easy-to-understand and inspiring way.
• Support in A/B testing initiatives to set up success metrics, interpret the results and give recommendations for next steps.
• Set up intuitive dashboards for the teams to understand how they are performing.
• You are actively involved in our data insights team, and you collaborate with your peers to share learnings.

Our data analysts use Big Query, Looker, GCP, Python, Github and Optimizely in order to support their teams.

What we are looking for

• Master’s degree in math, economics, computer science, engineering or equivalent.
• You have a good grasp of statistics and machine learning, as well as experience from working with web and/or app data tracking.
• +5 years of hands-on experience in product analytics, including A/B testing, event tracking, and developing easy-to-use BI dashboards in different tools (Power BI, Looker Studio...).
• Strong SQL skills are required, and knowledge of how to do advanced analytics in Python or R is a plus.
• A talented storyteller with a passion for data visualization.
• Excellent communication and collaboration skills to work effectively with cross-functional teams.
• A team player who takes ownership, builds cross-functional relationships with peers, and loves sharing data knowledge with other coworkers.

This is our wish list! If you don’t recognize yourself in all these points, you might still be an excellent candidate for the role. We like to think long-term and invest in people’s development together with us. The IKEA culture and values are very much a part of our business and day-to-day work life. For you to thrive and grow with IKEA it’s important for us that you share our values!

Our team within IKEA

You will work in the Funnel Insights team together with other Data Analysts. Together you will be joining cross-functional teams consisting of colleagues from Data, Technology, Product and Design, that design, implement and deploy products that build an inspiring shopping journey. It will be a mix of data deep-dives, data visualization and building dashboards – as well as talking to product owners and business stakeholders.

We can offer you:

• Work on some very interesting problems as described above, and you are encouraged to spot new opportunities or to collaborate with across Data functions in other specialist teams.
• Opportunities to have global impact with your work.
• Hardware and OS of your choice.
• A team of great colleagues to learn with and from.
• Continuous learning (we aim to spend 20% of our working time on learning).
• Flexible and friendly working environment.

Does this sound like your next challenge? IKEA offers an exciting and empowering work environment in a global workplace. And as the world’s leader in life at home, you have exceptional opportunities to grow and develop together with us. We look forward to learning more about you! Thank you!

There’s a big difference between doing things right and doing the right things. In our team we gather insights from big data to make sure IKEA does the right things. We’re a diverse group of people who spend our days digging into consumer behaviour and how people live their lives at home. You could say that we know the trends before they’re actually trends – and we use that knowledge to create a better everyday life for our customers.