Lead Specialist GSC Distribution Services

Lead Specialist GSC Distribution Services

dsm-firmenich Nutritional Products is a global leader in supplying vitamins, carotenoids, and specialty ingredients to the feed, food, pharmaceutical, and personal care industries. With over €4 billion in sales, we drive innovation that benefits people, the planet, and profit. Operating in Animal Nutrition & Health, Human Nutrition & Health, and Personal Care, we deliver tailored solutions to diverse markets.

We are seeking a Lead Specialist GSC Distribution Services to manage end-to-end order processing for a specific region. Responsibilities include ensuring product availability, coordinating transportation, and preparing accurate documentation to meet customer requirements and ensure on-time, in-full delivery (OTIF).

At dsm-firmenich, being a force for good is not optional. Diversity, Equity & Inclusion is a shared responsibility woven into our daily work to not only benefit our People, Customers & Communities but also drive business value. Equal access to opportunities is a given, belonging is a shared feeling, authenticity is celebrated.

• Understand the processes, documentation, and terminology involved in international shipping from time of purchase order issuance through the delivery of the cargo.
• Apply industry knowledge and critical thinking to adapt processes and to create solutions in response to challenges both internally and externally.
• Coordinate tasks on the shipments to meet all customer SOP requirements: booking approvals, processing pre-alerts, governmental filings, executing delivery, ensuring proper invoicing, etc.
• Collaborate with our international team members and third-party agents to ensure efficiency, excellent customer service and creative problem resolution.
• Build great relationships with customers, responding timely and following up on issue resolution.
• Provide reporting and documentation support to internal and external customers.

• Sustainability Commitment: Be part of an organization where sustainability isn't just a headline but is embedded in our strategy and processes, enabling you to make a meaningful impact on the world.
• Empowered Flexibility: Enjoy a flexible work environment that empowers you to take ownership of your work, driving accountability and fostering a healthy work-life balance.
• Inspiring Innovation: Join a company with a rich history of groundbreaking scientific innovation and a future brimming with opportunities to collaboratively create with our customers.
• Well-Being Priority: Experience a culture that places safety and well-being at its core, caring for both your physical and mental health.

• A Bachelor’s degree in Business Administration, Logistics, or Supply Chain is preferred, but candidates with relevant knowledge, experience, and the right motivation are also encouraged to apply.
• Proficient in the use of MS Office, Word, Excel, PowerPoint and ERP system, preferable SAP.
• Fluent English and any other languages are a plus.
• Good knowledge in Export, Customer Service and Logistics (Distribution & Transportation).
• Good knowledge in customs and international trade compliance.
• Basic knowledge in Dangerous goods shipments.

The application process

Interested in this position? Please apply online by uploading your resume in English via our career portal. Due to privacy regulations, we can only actively interact with applications via our career portal. If you have any questions, please contact Julita Straszak, Talent Acquisition Business Partner (julita.straszak@dsm-firmenich.com).

Equal Opportunities Commitment

dsm-firmenich is fully dedicated to inclusion because when people feel engaged and empowered, their creativity and innovation drives unprecedented progress. We aim to build a workplace where opportunity really is equal, so everyone can thrive. We do not discriminate, there’s a place for everyone at dsm-firmenich.

dsm-firmenich is an Equal Opportunity and Affirmative Action Employer. dsm-firmenich people are as diverse as our customers. For us that includes a commitment to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

We are committed to providing reasonable support for disabled applicants in our recruiting process. Should you need assistance, and are comfortable to share this, please let us know.

As innovators in nutrition, health, and beauty, dsm-firmenich reinvents, manufactures, and combines vital nutrients, flavors, and fragrances for the world’s growing population to thrive. With our comprehensive range of solutions, with natural and renewable ingredients and renowned science and technology capabilities, we work to create what is essential for life, desirable for consumers, and more sustainable for the planet.

dsm-firmenich is a Swiss-Dutch company, listed on the Euronext Amsterdam, with operations in almost 60 countries and revenues of more than €12 billion. With a diverse, worldwide team of nearly 30,000 employees, we bring progress to life™ every day, everywhere, for billions of people.

Agency Statement

Please note this is a direct search led by dsm-firmenich. We only accept applications from candidates, not from agencies nor subject to agency’s fees, percentages or similar.