Senior Manager Global SCM Outbound temp 18 months

Purpose

This role is an amazing opportunity to work in a cross-functional environment in which you will be responsible for providing visibility on outbound performance and project portfolio to senior leadership. As a member of the Global Outbound Transportation Team, you will bring technical innovation while identifying efficiency and process excellence opportunities with a keen focus on our regional market operations. Through your technical knowledge on digital innovation and Supply Chain processes, you will become a key element in the successful delivery of our key Outbound improvement initiatives.

Key Responsibilities Central Intelligence

Data and Performance

• Maintain/Define, Measure, and Analyze standardized performance metrics and tools.
• Improve and Gain control on Global Outbound key metrics to support markets Service Level while delivering efficiency in their operations.
• Drive outbound performance analysis including preparation of global reports, analysis of carrier portfolio, capacity needs vs secured, etc.
• Drive data and root-cause analysis to identify efficiency and cost-saving opportunities.
• Support Director Global Outbound in the development of annual freight cost forecasting.

Projects

• Maintain visibility on project portfolio for the global outbound team.
• Provide executional support to markets in case of critical issues.
• Lead and support key Global Outbound digital and business transformation projects such as the digital roll-out of multi-carrier management platform, transportation management solution (TMS), and yard management solutions.

Systems

• Act as Business Project Manager for roll-out of digitization initiatives such as multi-carrier management platform, transportation management solution, and yard management solutions.
• Identify and review business requirements to feed to Product Owner for configuration and customization.
• Become a subject matter expert in outbound digitization for our market teams, defining and implementing new processes based on solution functionalities and ensuring the highest level of productivity.

Community

Build and actively manage an outbound logistics expert network for exchange of best practices.

Key Responsibilities Market SPOC

• Drive market performance analysis including preparation of reports, analysis of carrier failures, comparison of capacity needs, and capacity secured, etc.
• Work with market outbound on resolution of major carrier performance failures.
• Work with market outbound on adoption of global frameworks including performance management, carrier management, capacity planning, etc.
• Review fit of carrier portfolio per market with procurement and market outbound.
• Review fit of capacity secured vs. need with outbound market Lead.
• Engage in carrier performance review for major local carriers.
• Support ad hoc projects including conceptualization and project management.

Key Relationships

• Outbound Transportation and DC operations teams
• Global Inbound Transportation
• Distribution IT
• IT (Tech)
• Finance/Controlling
• Project Management
• Procurement
• Key carriers
• External consultants (as needed)

Knowledge, Skills and Abilities

• Demonstrated project management skills
• Ability to lead and influence without formal reporting line
• Ability to analyze and synthesize complex data sets
• Ability to think strategically and develop innovative solutions
• Ability to be self-directed while working under tight deadlines
• Ability to work in a fast-paced environment with different international cultures
• Strong communication, facilitation, and presentation skills to all levels of the organization
• Strong communication (both written and verbal) and facilitation skills (small and large groups), especially when interacting with different levels of business
• Ability to travel, domestic or international, as required
• Fluent English (verbal and written)
• Strong MS-Office skills (Word, Excel, PowerPoint)

Requisite Education and Experience

• Four-year college or university degree with a focus on Supply Chain Management
• Minimum 5+ years experience in supply chain and outbound transport, and/or management consulting
• Extensive knowledge of ground transportation modes (parcel, pallet, LTL/FTL) in the consumer goods industry with emphasis on direct to consumer (DTC)
• Understanding of the bigger picture and end-to-end supply chain with the focus on transportation (DC to customer, consumer)
• Recent experience and current knowledge of Transportation systems capabilities, and technology platforms (real-time visibility, TMS, carrier integration platforms, yard management solutions)
• Vast experience in multinational supply chain/logistics/transportation work experience in fast-moving consumer goods industry (preferably apparel, fashion background)
• Proven track record in driving change