Senior Payments Officer Interim

At Vistra, our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business – to help our clients achieve progress without friction.

Progress only happens when people come together and take action. We’re absolutely committed to building a culture where our people can do just that.

We have an exciting opportunity for an experienced professional as a Senior Payments Officer (6 months Interim). You will work as part of the Centralised Payments Team that forms the Global Payments Hub servicing our global clients in Real Estate, Capital Markets, Private Equity, and Corporate and Private Clients.

You will play an important role in delivering daily end-to-end payments processing as well as being a key driver for the team’s service targets across operating and productivity improvements, operational quality control, internal stakeholder service level agreements, and compliance.

Your responsibilities include:

• Successfully executing the daily full payments cycle and client service driving increased operational quality control and accuracy as well as meeting the team’s service requirements for internal and external stakeholders.
• Providing administrative assistance on invoices and transaction recommendation process, including managing telephone calls, taking messages, handling correspondences, obtaining approvals, and arranging timely execution of payments in line with strict service level agreements.
• Preparing or reviewing payment instructions previously agreed upon with accuracy.
• Building and managing strong and effective relationships with colleagues, clients, and third parties including lawyers, bankers, asset managers, administrative authorities, tax advisors, and notaries.
• Coordinating with banks for the execution of payments, resolving any issues, ensuring bank account balances cover payments, and keeping records updated.
• Ensuring transactions processed are done diligently in accordance with internal procedures and AML regulations.
• Delivering prompt and timely resolution of any transaction queries.
• Coordinating and reviewing the preparation and execution of payments performed by more junior team members.
• Actively promoting and recommending payment processes to our clients.
• Contributing to the development of best practices and process efficiency by strengthening the book of policies and procedures and by attending process re-engineering projects as a subject matter expert.

Relevant experience:

• Driven and passionate about client service with a commitment to swift and proactive problem resolution.
• Holding a Bachelor Degree in Finance or Accounting or similar with knowledge of AML/KYC processes and procedures.
• Demonstrating 3+ years of progressive experience in a professional services firm with a good understanding of payment platforms as well as Microsoft 365®.
• Fluent in English with strong communication skills (verbal and written).
• Delivering high standards of accuracy and quality control.
• A team player who actively contributes to raising team performance.
• Adept at time management and rigorous in prioritizing daily work effectively and efficiently.
• Flexible and stress-resistant while working well under pressure.

Company Benefits:

At our Luxembourg office, we believe in putting our employees’ well-being first! We have a challenging position in an ambitious organization where no day is the same. A company with a view to the future where you can grow together with, and above all, put your own stamp on.

In addition, we offer:

• Bonus Plan, based on Group performance and individual performance
• 232 hours of holidays (29 days), plus public holidays;
• Lunch vouchers for the amount of 10.80 EUR (18 per month);
• Additional AXA Health Insurance of which pays 50% (Axa VitalPlus scheme);
• Participation in Pension Scheme, after 6 months as an employee;
• Reimbursement of your public transport costs up to the amount of 75 EUR per month for cross borders.
• Sympass card discount (Sympass gives you access to exclusive discounts on your purchases and leisure activities in Luxembourg and the Greater Region). Concierge Services available by using the SYMPASS application.
• Subsided gym membership available (Factory 4, the largest Fitness space in Luxembourg)
• Remote and adaptive work arrangement (maximum 3 days per week work from home and minimum 2 days per week work from the office after the adaptation period)
• Learning and training, e.g., via our digital learning environment Skills Platform’
• Support for professional qualifications e.g., ACCA
• Regular social events
• Free coffee, tea, and fresh fruits in our office

Charitable efforts by encouraging engagement in Corporate Social Responsibility (CSR) initiatives and projects to improve our impact as a company.

If you are excited about working with us, we encourage you to apply or have a confidential chat with one of our Talent Acquisition team members. Our goal is to make this a great place to work where all our people can thrive. We hope you join us on this exciting journey!