Senior Project Manager

Senior Project Manager (Data Centre)

What we offer if you join our amazing team:

• Highly competitive salary
• Flexible working policy (hybrid working)
• Comprehensive and competitive benefits plan
• A range of wellness activities and employee assistance programs
• Casual dress code

Job Introduction

Serco has made significant contributions at ESA's European Space Research and Technology Centre (ESTEC) in the Netherlands, supporting a wide range of space missions and projects. Serco has provided essential engineering, technical, and management services, playing a key role in logistics and operational support for missions. Serco's expertise in spacecraft management, ground systems, and data processing has earned them recognition, including 'Best in Domain' awards from ESA. Their long-standing partnership with ESA reflects their commitment to excellence and innovation in the space sector.

ESA plans to centrally govern and manage its data centre spread over multiple sites in Europe. Due to this, Serco has a new opportunity for a Senior Project Manager with a strong background in data centre infrastructure definition and implementation. This person will provide overall support to the data centre consolidation project.

Please note this is a contract role to start ASAP which will finish at the end of 2025.

Main Responsibilities

• Support the ESA-wide Data Centre optimization and rationalization project.
• ESA plans to centrally govern and manage its data centre spread over multiple sites in Europe.
• ESA wants to concentrate its IT Services in three main data centres, which shall also be optimized and modernized to be in line with ESA’s Green Agenda, industry best practices and EN50600.
• For such a plan to be successful, a more detailed analysis is required (i.e., which services can be moved, when they can be moved, what are the implications and dependencies; which services cannot be moved and need to remain in local computing facilities; and which services could leverage a multiple-Data Centre setup in view of increasing resiliency), and a governance model needs to be defined.

Tasks and Reporting:

Understanding of the data centre (DC) optimization project objectives and architecture

Definition and refinement of the resulting project plan:

• Summary of the high-level current and future data centre strategy and approach per directorate
• Identification of Directorate projects and (migration) activities for data centre optimization and rationalization, their dependencies and timeline
• Identification of current and future ESA-wide data centre activities (EFM part), their dependencies and timeline
• Assessment of current DC IT assets and their future (e.g., to be replaced, dismissed, migrated) in view of capacity planning and overall roadmap 2025 – 2030
• Consolidated ESA DC capacity management plan
• Analysis and definition of ESA-wide data centre governance, based on Directorate and corporate needs
• Governance model and structure definition and implementation
• Definition and planning of underlying services, SLAs and costs

Monitoring and Reporting:

• On all of the above during data centre coordination group meetings
• In particular, with regards to impact on environmental sustainability and greenhouse gas emissions towards ESA’s CCSO

Successful Candidate

Years of Experience:

5-10+ years of project management experience, preferably within the IT or data centre industry.

Educational Background:

• Degree: A bachelor’s degree in a relevant field such as Computer Science, Electrical Engineering, Information Technology, or related disciplines.
• Certifications: Project management certifications such as PMP (Project Management Professional), PRINCE2, or Certified ScrumMaster (CSM) are highly beneficial.

Experience:

• Methodologies: Experience with various project management methodologies, such as Agile, Waterfall, or hybrid approaches.
• Worked to EN 50600 standards covering aspects of design, power, cooling systems, security, and sustainability

Stakeholder Management:

Client Communication: Experience working with a wide range of stakeholders, including clients, vendors, IT teams, facilities management, and executives.

Soft Skills

• Problem-Solving: Strong analytical and problem-solving skills to address the unique challenges that arise in data centre environments.
• Communication: Excellent communication skills to manage stakeholders at different levels, facilitate meetings, and ensure alignment on project goals.
• Attention to Detail: Strong organizational and planning skills to manage the complexities of data centre projects.

Eligibility

You must hold a valid EU passport and be eligible to work within the Netherlands.

About the Company

Serco is a leading provider of public services. Our customers are governments or others operating in the public sector. We gain scale, expertise, and diversification by operating internationally across five sectors and four geographies: Defence, Space, Justice & Immigration, Transport, Health, and Citizen Services, delivered in UK & Europe, North America, Asia Pacific, and the Middle East.

Why should you join Serco?

At Serco, not only is the nature of the work we do important, but everyone also plays an important role.

Meaningful and vital work - You’ll contribute to methodologically intercepting challenges whilst achievements will also be recognized and celebrated.

A world of opportunity - You’ll be wholeheartedly supported with development and career progression.

Great people - You’ll become an integral member of a well-defined and supportive team who believe passionately in the value of our work. We are a company passionate about diversity and inclusion.

Relocation:

The Netherlands is centrally located in Europe, making it an ideal base for travel and business within the EU. Major cities are well-connected by road, rail, and air with Amsterdam Schiphol Airport being one of Europe's busiest and most well-connected airports, facilitating easy international travel.

Serco offers relocation support for all EU passport holders that plan to relocate to the Netherlands and work for Serco B.V.

DE&I

Diversity, Equity & Inclusion at Serco is based on a culture where every voice is heard and every employee feels valued. Working together as one team, we can enhance the experience of our people and teams, improve the value of our solutions to better serve the missions of our customers, and make an impact in our world.

Important:

Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility as required by law. Applicants are reminded that they will be requested to produce such documentation during the recruitment process. Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization.

Data Protection:

For more information on how the personal data in your application is processed, please see our Data Protection policy.