Specialist Launch Fulfillment
At adidas, we believe that "Through Sport, we have the power to change lives". To change lives, we have to create direct relationships with consumers, and the best way to accelerate this process is through Digital.
Purpose & Overall Relevance for the Organization
To provide elevated focus through the supply to firstly create superior On Time availability and strong delivery controls for defined articles at Retail Intro/Launch. Executing all system & communication-related activities, ensuring that critical launch demand fulfilled via European Fulfilment Centers will be satisfied on time, creating high launch on time delivery (LOTD).
Key Responsibilities
- Work with and support other Omni channel Fulfilment functions Inbound planning, Fulfilment Center Planning, Customer Fulfilment & deployment with the aim of driving LOTD delivery for launch.
- Create visibility of availability status for critical articles at RID/HLD.
- When supply constrained, execute ad-hoc allocations in line with business priorities.
- Ensure that allocation horizons are managed to capture launch demand.
- Provide visibility of launch volumes and ship dates to EFCs to prepare operationally.
- Lead cross-functional meetings to share the availability expectations and plan flow of goods.
- Liaise with Inbound planning- and Fulfilment Center Planning to ensure key launch priorities have the highest priority at origin and intake.
- Provide information to key stakeholders within Europe Demand Planning and Europe Marketing.
- Assess impact of changes to RID/HLD, change RDD/CDD when required and communicate to other stakeholders BU/Markets.
- "Process owner" for strategic launches. Thorough understanding of all marketing and business needs. Establish standard framework and templates/reports.
Key Relationships
- Product Supply
- Omni channel fulfilment teams (Inbound planning, Fulfilment Center Planning, Customer fulfilment, deployment)
- European Fulfilment Center Operations
- Account operations & Customer service teams
- Global IT
- Europe Marketing Operations
- Europe Demand Planning
Knowledge, Skills and Abilities
- In-depth knowledge of supply chain mechanics
- Process thinking
- Strong reporting & analytical skills
- Operations as well as commercial mindset
- Excellent knowledge of Customer Service processes
- Demonstrating initiative and acting result-oriented
- Ability to accept and meet critical deadlines with good planning and organization skills
- Strong communication skills
Requisite Education and Experience / Minimum Qualifications
- A university degree with emphasis in the areas of business, information systems, logistics, or operations
- Two to three years of work experience in supply chain management
- Strong skills in ERP (SAP)/WMS systems & Microsoft Office Suite
- Ability to work within different cultures and levels
- Fluent in English (oral and in writing)