Internship - Sales

HEINEKEN is looking for you!

Every day, we work with pride on our great products that you have certainly had in your hand at a party, during a work meeting, or at home on the couch. HEINEKEN is much more than just beer. What about brands like Cristal Clear, Royal Club, Heineken 0.0, Amstel Radler, and Birra Moretti? We actively work to create a pleasant work environment where everyone feels respected and has equal opportunities. Your personality, knowledge, and skills are the success of our organization.

The internship

Are you a (graduate) student, passionate about marketing, looking for an experience in an international environment? We are seeking a highly motivated and creative individual to join our Heineken Experience Sales & Marketing team as a Sales Intern. This internship offers an exciting opportunity to gain hands-on experience in the Sales field. The intern will work closely with the Ticketing & Partnership Specialist, as well as our Social Operations Specialist. You will assist the team in three different areas:

Ticketing

• Customer Support and Ticket Sales: Provide comprehensive support for ticket sales and handle customer inquiries.
• Schedule Optimisation: Manage and refine timeslot availability and scheduling to maximise operational efficiency.

Sales Operations

• Prepare and issue invoices in alignment with sales activities.
• Reservation Coordination: Oversee bookings, reservations, and combination tours, ensuring seamless coordination and service delivery.
• Sales Platform Support: Assist in implementing updates and improvements to the sales platform for enhanced functionality.
• Voucher Distribution: Manage and track the distribution of vouchers for ticketing.
• Cross-functional Sales Support: Collaborate with internal teams and support external stakeholders on sales-related inquiries and requests.
• Process Enhancement: Identify and implement improvements to optimise sales processes and drive efficiency.

Partnerships and Collaborations

• Sales Reporting and Analysis: Prepare and analyse sales reports, providing valuable insights to support strategic decision-making.
• Trade Show Coordination: Assist with planning and organising trade show participation, enhancing brand presence and engagement.
• Partnership Management: Collaborate with internal and external stakeholders to develop and maintain productive partnerships.

The department

The Heineken Experience is a brand experience located in the first build Heineken brewery in the heart of Amsterdam. We are an international, dynamic, and enthusiastic team aiming to promote the Heineken Experience to enhance and amplify the influence and impact of the Heineken® brand.

Terms of employment

• Your starting date is 1 February 2025
• The internship is full-time (40h/week)
• The duration of the internship is 6 months.
• You will receive an internship fee of €650 (wo & hbo) gross pm based on full-time.
• You will enjoy 2 vacation days per month (based on full-time)
• If you do not have a student OV product, your commuting expenses will be fully reimbursed.

Please note that all interns must be enrolled at an educational institution. In the case of non-EU nationality, you must be registered as an intern with a Dutch educational institution. In case of EU nationality, you may also be registered as an intern at educational institutions outside the EU. You will need to provide a proof of enrolment with your application. Applications without this will not be considered.

The unique you!

You are a student in a relevant field of study and you have the following skills:

• Proficiency in English: written, spoken, and interpersonal.
• You are a highly creative individual, able to think outside the box.
• You are a social media enthusiast, always up to date with the latest trends.
• Basic knowledge of digital marketing channels and tools.
• Critical thinking and analytical skills.
• Team player.

You at HEINEKEN

When you are an intern at HEINEKEN you will:

• Learn how to apply your theoretical knowledge and to understand business needs.
• Experience new things and meet colleagues from different cultures along your way.
• Be challenged and get exciting responsibilities from day one.
• Be a member of the international team.

The company

HEINEKEN has been a market leader for more than 150 years. We have a family history and Dutch heritage that we are proud of. This pride is reflected in our entrepreneurship and we take it with us in everything we do and where we go. We are brand builders and the indispensable link between the breweries and the perfect beer in people's homes or on the terrace.

Together we stand for our core values: passion for quality, enjoying life, and respect for people and the environment. We always advocate responsible alcohol consumption, feel closely connected to Dutch society and local communities, and constantly strive to improve our impact on the planet.

Embracing and celebrating diversity is at the heart of the purpose of HEINEKEN to "brew the joy of true togetherness to inspire a better world." We believe that people as diverse as our brews - including and not limited to gender, ethnicity, age, sexual orientation, religious beliefs, nationality, social background, disability, and thinking style - enrich our lives and strengthen our business. We welcome and consider applications from all qualified candidates, as we advocate for a culture of belonging that provides fair and equal opportunities for all.