Senior Technical Program Manager - Private Label Solutions AI

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Why Join Us?

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated, and know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a global hybrid work setup (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.

Division & Team

Private Label Solutions is the B2B arm of Expedia Group. We open up our supply and innovative technology to businesses looking to take on the world of travel. These businesses, sometimes referred to as our ‘demand partners’, include global financial institutions (e.g., AMEX), corporate managed travel, offline travel agents (e.g., Flight Centre), global travel suppliers (e.g., Delta), and many more.

This role sits in Expedia Group’s Data & Artificial Intelligence (AI) organization, where you will create and deliver innovative machine learning products and services for our thriving B2B business. Your expertise and passion for AI innovation will drive the development of industry-leading solutions, enhancing the experience of our demand partners and millions of travelers worldwide each year.

In this role, you will:

• Lead the AI product development lifecycle from ideation to launch
• Engage with business stakeholders to understand their requirements and work with machine learning scientists and engineers to translate them into technical specifications
• Build and communicate a roadmap of planned and potential work
• Manage the AI development team's backlog and drive delivery end-to-end through agile methodologies
• Own proactive risk & dependency management
• Keep partners and leaders informed of progress or changes to scope and project schedule
• Monitor and analyze product performance, using data to drive continuous improvement and optimization
• Define and report key results and performance metrics
• Assess bottlenecks in work processes to streamline and simplify workflow

Experience and Qualifications:

• You have a master's degree or Ph.D. in Computer Science, Statistics, Math, Physics, Engineering, Data Science or related technical field; or equivalent related professional experience
• Solid background and experience in driving delivery of sophisticated AI products or services end-to-end
• Passion, expertise, and experience in AI, machine learning, and building complex software systems
• Demonstrated leadership abilities, with experience managing cross-functional teams and driving projects to completion
• Ability to take complex business problems and break them down into simple and elegant solutions
• Experience in building clear, concise, and well-structured functional material (e.g., policies & procedures, guidelines, presentations etc.)
• Ability to communicate a compelling rationale and narrative to peers and partners about the products and services produced by the team
• Familiarity with fundamental business, economics, mathematics, statistics, and computer science concepts
• Previous experience as a machine learning scientist or AI product manager is a big plus

Accommodation requests

If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the email address expedia.service-now.com/askeg.

We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award-winning culture by organizations like Forbes, TIME, Disability:IN, and others.

Expedia Group's family of brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Vrbo®, trivago®, Orbitz®, Travelocity®, Hotwire®, Wotif®, ebookers®, CheapTickets®, Expedia Group™ Media Solutions, Expedia Local Expert®, CarRentals.com™, and Expedia Cruises™. © 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: 2029030-50

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability, or age.