Magnet.me - Het slimme netwerk waarop hbo‑ en wo‑studenten hun baan of stage vinden.
Het slimme netwerk waarop hbo‑ en wo‑studenten hun baan of stage vinden.
Je carrière begint op Magnet.me
Maak een profiel aan en ontvang slimme aanbevelingen op basis van je gelikete vacatures.
The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution
Lead Consultant
Reporting & updates
Onsite Project Manager/ Project Teams
To provide off-site support and inputs as per client requirements
Clients
For solutioning and provide support
Lists the competencies required to perform this role effectively:
Functional Competencies/ Skill
Knowledgeable about the competency requirements. Demonstrates (in parts) frequently with minimal support and guidance.
Consistently demonstrates the full range of the competency without guidance. Extends the competency to difficult and unknown situations as well.
Applies the competency in all situations and is serves as a guide to others as well.
Coaches others and builds organizational capability in the competency area. Serves as a key resource for that competency and is recognised within the entire organization.
Behavioral Competencies
1.
Contribution to customer projects
Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT
2.
Automation
Process optimization, reduction in process/ steps, reduction in no. of tickets raised
Skill upgradation
# of trainings & certifications completed, # of papers, articles written in a quarter
CISCO Wireless AdminWipro Limited is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses.
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