Sales Assistant

Hikvision is the world's largest supplier of video surveillance products and solutions. The company specializes in video surveillance technology, as well as designing and manufacturing a full line of innovative CCTV and video surveillance products. The product line ranges from cameras and DVRs to video management software. Since its establishment in 2001, Hikvision has quickly achieved a leading worldwide market position in the security industry.

Hikvision possess the world's largest R&D team and state-of-art manufacturing facilities; both allow Hikvision’s customers the benefit of world-class products that are designed with cutting-edge technology.

Hikvision is searching for a Sales Assistant. This position is based in NL. You will report to the Operation Supervisor.

Sales assistants are responsible for supporting and advising customers and regional sales in order to ensure the order transaction goes smoothly, both internally and externally.

A sales assistant is expected to help customers through the business processes, and maintain a high level of customer service in order to improve business relations, both internally and externally.

Responsibilities:

§ Contact of our customers, the link between external and internal communication

Ø Customer can contact SA regarding any issue, which is related to business and order processing. If SA is not the right contact, SA should proactively lead them to the right contact. (Internal & external customers)

Ø Assist internal departments in implementing various projects and reaching business-related goals

§ Order processing

Ø Order processing

Ø Returns

Ø Credits

Ø Order status updates

Ø Deliveries

Ø Project price maintenance

§ Price list maintenance

Operating systems:

§ SAP: Order processing and reporting

§ Email: Communication

§ Internal systems

Your Profile:

§ Professional and customer Friendly

§ Basic business understanding

§ Accurate and Communicative

§ Full working proficiency in English language

§ Work permit is a must

What do we offer

§ Bright and spacious offices in Hoofddorp (shuttle bus from Hoofddorp train station to the office provided)

§ International working environment

§ A friendly and dynamic team

§ Hands-on experience in supply chain and warehouse management.

§ Learning opportunities in data analysis, process improvement, and inventory management.