Magnet.me  -  Het slimme netwerk waarop hbo‑ en wo‑studenten hun baan of stage vinden.

Het slimme netwerk waarop hbo‑ en wo‑studenten hun baan of stage vinden.

Community Manager

Geplaatst 21 jun. 2024
Delen:
Werkervaring
2 tot 5 jaar
Full-time / part-time
Full-time
Salaris
€ 2.800 - € 3.100 per maand
Soort opleiding
Taalvereiste
Engels (Vloeiend)
Startdatum
1 augustus 2024

Je carrière begint op Magnet.me

Maak een profiel aan en ontvang slimme aanbevelingen op basis van je gelikete vacatures.

For one of our clients, we are looking to fill a critical position of the company, tasked with empowering our landlords and partners to develop environments where members can connect, share, and learn in an inspiring workspace. As a Community Manager, you are the cornerstone of the facility, crafting unparalleled member experiences and delivering superior service. You are the go-to resource for members, their guests, and the primary contact for vendors, always ready to assist with any questions, requests, or needs.

Member Experience

  • Ensure an outstanding overall member experience, meeting key performance indicators for satisfaction.
  • Serve as the primary contact at the front desk during office hours.
  • Foster and maintain robust, positive relationships with and among members.
  • Manage the building’s email inbox, ensuring messages are routed appropriately.
  • Handle the collection and distribution of all mail and packages.
  • Maintain cleanliness and organization at the front desk and mailroom consistently.
  • Support organizational initiatives aimed at enhancing customer experience, including managing events, promotions, and communications.

Operations

  • Perform morning walkthroughs of the building to ensure quality control.
  • Report and track any issues related to building performance with the community manager to maintain high standards of building quality and member experience.
  • Understand and implement the building’s Emergency Action Plan when necessary.
  • Assist in managing the onboarding/offboarding process of new building members.
  • Oversee inventory orders, receipts, and management.
  • Run any applicable social media handles for the office space
  • Handle minor sales-related duties and tasks such as viewings.

Events

  • Organize events that cater to the interests of our community, aimed at strengthening member connections.
  • Design a monthly event calendar and distribute event notices throughout the building.
  • Actively promote events to maximize community participation.
  • Explore and implement creative approaches to enhance member engagement and provide unique experiences.

About the Office Space:

  • Location Weesperstraat 107 Amsterdam
  • 10.000 m2
  • More than 1.000 daily members
  • 500 m2 garden
  • Sport area
  • 500 common area
  • Reception desk

About You:

  • Bachelor’s Degree
  • A minimum of two years of relevant experience in fields such as hospitality, multi-location retail, startups, or administration. Must have experience in customer service.
  • Possesses outstanding communication skills, both verbally and in writing.
  • Well-organized and methodical.
  • Naturally skilled at networking and excels in hospitality.
  • Thrives in challenging situations and adapts well to dynamic, fast-paced settings.
  • Exhibits qualities such as integrity, reliability, responsibility, accountability, self-awareness, a strong work ethic, and empathy.
  • Proficient in English (Dutch is advantageous) both in writing and speaking.

What We Offer:

  • Free membership at office location for work/gym use
  • 8% holiday allowance & 25 days of holiday based off 40 hours work/week
  • Pension
  • A quick sense of added value to the company and room for growth in the role
  • Summer party & Christmas party
  • Ongoing trainings to focus on employee development

Looking for an office can be a daunting task, but for us, it is not. Our specialists happily guide anyone in your search for the perfect office! As a disruptor in the market of commercial real estate we try to find the perfect match between office and company. With our team of Brokers, Portfolio Editors, Marketers, and Office Space Consultants, we value flexibility & transparency both with our work and our company culture.

Overig
Amsterdam
Actief in 2 landen
23 medewerkers
50% mannen - 50% vrouwen
Gemiddeld 27 jaar oud