Product & Experience Intern

As the Product & Experience Intern at The Social Hub, you are part of the global experience hub team. You will support the different Product & Experience Managers with the development of the product books, roadmaps, and roll-out of new initiatives for the stay & connect experiences. You’ll play a vital role in the improvement of our guest experiences, and be working with other teams across the business, and nevertheless, you’ll get one main project that will be fully yours. We are looking for someone to join our Amsterdam team for at least 5-6 months starting in September 2024.

In Case You Don’t Know Who We Are… 

Redefining hybrid hospitality since 2012, TSH sets standards on a global scale. Offering a community-driven, socially inspired hotel concept with student accommodation, as well as long and short hotel-stay options, eat & drink, gym and rooftop bar facilities, and coworking for every demographic, the company’s success is unprecedented. With 16 hotels in 6 countries and plans to open at least 3 more locations each year until 2026, TSH is a fun, creative, and inspiring environment where everyone can work, stay, learn, and play. Thanks to an exceptional international team of changemakers, our one goal is to make society a better place for everyone.  

What You'll Do 

• Support the Product & Experience Manager in the development of the product books
• Collaborating with other teams across the business on key projects
• Assisting in the development of documentation and training materials
• Take responsibility for one key project that you will own; for example, to update our room positioning in the digital space
• You will support product development through customer, competitor and market research
• You will assist with product launches, pilots, and new initiative roll-outs
• Have fun doing all of this!

Who You Are 

• You are a strategic thinker who excels in day-to- day tasks.
• You are fluent in English (written and spoken)
• You have good communication and collaboration skills
• You have strong analytical and problem-solving skills, with an ability to think creatively and critically
• You study marketing or business-related fields with a passion for hospitality
• You have a positive and proactive attitude, with a willingness to take initiative
• You're currently enrolled in a European University

We Offer

• An amazing work environment with a fantastic vibe and lots of positive energy
• On the job coaching and guidance
• Monthly compensation for your internship
• The opportunity to work and learn at a dynamic, young, international organisation; we’re a real game changer in the hospitality industry
• A first glimpse into the world of Hospitality with one of the most innovative players in the market
• Access to the amazing TSH facilities, including our awesome restaurant and gym. And did we mention you also get a discount on Hotel stays and Food and Drinks?
• A wonderful workplace to call home with, dare we say it, fun colleagues

Where people come together, committed to providing the best space, experience, and coworking space for our community and even more so, the people who work for TSH. With everything from mental health support to leadership training and more, we are here to help you grow as much as we do as a company. We promote a workplace where society comes together to do better and we do this no matter the age, gender, sexual orientation, ethnicity, and national origin. Your fascinating characteristics are what make us different, so come as you are