NFR Reporting Expert

The team is part of the CRO / NFR / PMR / Global Oversight & Reporting domain. Professionals in this team focus on embedding and overseeing the implementation of Operational Risk and IT Risk frameworks across all NFR locations, ensuring consistent application and effective risk management, as well as providing strong non-financial risk (NFR) reporting processes, ensuring regulatory compliance, and driving standardization and efficiency across global locations. The team’s work has a direct impact on ING’s global risk posture and regulatory compliance, as well as the quality and reliability of ING’s risk reporting.

Specific Function

The team contributes by acting as the first point of contact for all matters related to NFR reporting, including regulatory reporting and the NFRD. They support the needs of locations and Centers of Excellence (COEs), for example through dashboarding, ensuring the NFRD and NFR KRI methodologies remain fit for purpose and compliant with regulatory requirements. The team standardizes, reduces, and centralizes the reporting burden, manages global reporting templates, and oversees processes related to risk thresholds and event reporting. They act as the SMEs on the NFRD model and are the gatekeeper for any changes to the NFRD or other quantitative methodologies owned by NFR (except capital). Their work directly supports the broader goals of risk management and regulatory compliance at ING.

Job Description

As a Reporting Expert, you are responsible for all aspects of NFR reporting, acting as the primary interface between locations and COEs. You will ensure that reporting processes are effective, compliant, and continuously improved. You support the Head of Oversight and Reporting in discharging their obligations as NFRD model owner. The role requires a proactive professional who can drive standardization, manage global templates, and oversee key risk processes. Success in this role means delivering high-quality reporting supporting risk management objectives, unlocking new insights into non-financial risk through data, driving framework adherence throughout the organisation through better dashboarding, and reducing the reporting workload for local teams. This is a meaningful opportunity to shape ING’s global approach to non-financial risk reporting.

Specific Tasks and Responsibilities

• Leading the preparation and oversight of the NFRD process at all levels of the organisation, including production of the highest level NFRDs (Bank, WB and Retail), ensuring global consistency and high-quality second line challenge.
• Leading the preparation and oversight of NFR RAS KRI reporting globally and locally, collaborating with stakeholders such as KRI owners and Risk COEs.
• Owning and updating reporting templates, risk thresholds, and NFRD architecture to ensure they remain fit for purpose.
• Supporting the head of the team in further developing the NFRD model and improving risk reporting.
• Driving the implementation and embeddedness of standardized reporting processes, reducing workload in locations.
• Overseeing the event reporting process, including regulatory reporting.
• Establishing the reporting-related book of work, including project definitions, milestones, workstreams, and progress reporting, to upgrade NFR’s strategic reporting capabilities and report on this to the Head of PMR and NFR.

Specific Knowledge and Experience

• Experience in a reporting function, ideally within risk or compliance.
• Proficiency with reporting tools (PowerBI, Cognos, Excel, etc.).
• Strong project management and consensus-building skills.
• Ability to prioritize, influence, and drive others to deliver.
• Key soft skills: interpersonal skills, tenacity, ability to deliver through influencing, good listening, and being a changemaker.

Reporting Line

The NFR Reporting Expert reports hierarchically to the Lead of NFR Oversight and Reporting in Amsterdam.

Rewards and benefits

We want to make sure that it’s possible for you to strike the right balance between your career and your private life.

The benefits of working with us at ING include:

• 25-28 vacation days depending on contract
• Pension scheme
• 13th month salary
• 8% Holiday payment
• Hybrid working
• Personal growth and challenging work with endless possibilities
• An informal working environment with innovative colleagues