People Experience Senior Manager (Human Resources)

People Experience at Pfizer

People Experience at Pfizer centers around its most asset: its people. From candidates considering Pfizer job openings to colleagues transitioning to Pfizer alums, the People Experience team provides unwavering support throughout the entire journey.

Are you a self-driven, proactive People Experience (HR) Senior Manager who works well on own initiative and likes to build relationships with both Works Council, managers & colleagues? Would you enjoy working in a cross-regional team where we work strategically, tactically and operationally in collaboration with both country colleagues and with global interactions in a corporate environment? Are you comfortable with taking responsibility and do you have a “roll-up your sleeves-attitude”? Would you like to be a steward of our culture where we highly value psychological safety, trust and wellbeing? Do you have a good sense of humor? Then this could be the job for you! Apply today and become a part of our amazing culture at Pfizer and help promote our values, Excellence, Courage, Equity & Joy and join us in achieve our purpose “Breakthroughs that Change Patients' Lives”!

Role Purpose

The People Experience Senior Manager is a strategic, tactical and hands‑on partner to business leaders (both in the Netherlands and across the globe), accountable for shaping an engaging, compliant, and future‑ready colleague experience, fully aligned with Pfizer’s enterprise and PX priorities.

The role balances strong local accountability (employee relations, works council engagement, labor law compliance) with enterprise‑level PX transformation, supporting leaders to deliver business results by strengthening culture, talent, organizational design, and workforce capability.

This role plays a critical part in advancing Pfizer’s focus on colleague growth, engagement and experience, while enabling faster decision‑making, project‑based ways of working, and increased use of technology across PX.

Key Accountabilities (What You Will Do)

1. Advance Culture, Growth & Colleague Experience

• Act as a trusted advisor and coach to leaders, supporting leadership effectiveness, engagement and team health.
• Strengthen the end‑to‑end colleague experience, with particular focus on day‑to‑day experience, trust, development and wellbeing.
• Embed listening strategies (engagement surveys, pulses, qualitative insights) and translate insights into practical leadership actions.
• Role‑model Pfizer values: Courage, Excellence, Equity and Joy.

2. Develop a Future‑Forward Workforce

• Advise on organizational design, role clarity and workforce planning, aligned to evolving business needs in the Netherlands.
• Partner with leaders on talent planning, succession, and pipeline development, ensuring diverse depth and breadth.
• Support execution of the employee life cycle (such as promotions, transfers, assignments, exits) with consistency, fairness and transparency.
• Enable leaders to build strong capabilities for today while preparing for the future.

3. Employee Relations, Works Council & Compliance (Critical Local Accountability)

• Serve as the primary responsible PX partner for Employee Relations in the Netherlands. Act as a steward of a constructive social partnership climate, balancing business needs with colleague trust and sustainable employment relations. Operate with delegated authority from business leadership to represent PX positions in Works Council consultations, in alignment with Legal and Enterprise PX.
• Lead and manage Works Council engagement and end-to-end process, including social partnership, building a trustful climate, early involvement, preparation of substantiated advice and consent requests, coordination of timelines, and support to leaders in responding. Consultation and negotiation on all relevant topics such as (but not limited to) restructurings, organizational changes, policy updates and benefit topics.
• Ensure full compliance with Dutch labor legislation, including Works Council legislation (WOR), sickness absence and reintegration requirements (WvP), employment conditions, data privacy, pensions, social security, and occupational health & safety (Arbowet).
• Provide sound judgement and directly manage or act as escalation point for/coach managers in complex and high-impacting individual and collective ER cases (e.g. re-organizations, performance terminations, disputes), ensuring legal robustness, consistency and social responsibility.

4. Deliver Core PX Processes with Excellence

• Lead and oversee the delivery of annual PX cycles, including:

• Performance & development
• Talent reviews and succession planning
• Compensation and salary review

• Coach leaders to use PX tools confidently and effectively, driving manager self‑sufficiency.
• Collaborate with International PX colleagues, contributing to regional and global initiatives.
• Ensure strong partnership with Global Business Services (GBS), including Colleague Services and Payroll) and Centers of Excellence, such as Candidate Experience (Recruitment).
• Oversight of Personnel Administrative activities & templates in close cooperation with the supporting hubs.
• Own and maintain Netherlands PX policies and local guidance, aligned with enterprise standard.

5. Leverage Technology to Transform PX

• Drive adoption of PX technologies and insights platforms (e.g. Copilot, Visier, Vee, BetterUp AI Coach).
• Use data and analytics to guide workforce and talent decisions.
• Champion tech fluency among leaders and PX colleagues to simplify work and improve outcomes.

Key Stakeholders

• Netherlands Core Country Team & People Managers across the Globe
• Works Council representatives
• International PX Cluster / Regional Leads
• Global Business Services (GBS) & Payroll
• Centers of Excellence (such as Candidate Experience, Total Rewards, Organizational Development)
• Internal Communications & Workplace Solutions

Qualifications & Experience

Essentials/Must-have

• University degree in Human Resources, Business, Psychology or related field.
• Extensive experience as a senior People Experience (PX/HR) Business Partner in a complex, matrix organization.
• Strong knowledge and solid experience of Dutch labor law and Works Council frameworks.
• Proven experience in organizational change, ER, talent and performance processes.
• Fluent in Dutch and English.

Preferred

• Experience in a multinational or pharmaceutical / life sciences environment.
• Demonstrated involvement in enterprise‑level transformation or restructuring.
• Strong digital and data literacy across HR / PX platforms.

PX Capability Profile (Behavioral Expectations)

• Credible influencer with strong judgement skills and courage.
• Strategic thinker with a pragmatic, execution‑focused mindset.
• High integrity, discretion and resilience.
• Comfortable operating in ambiguity and change.
• Strong coaching orientation with a “leader‑through‑leaders” approach.

To thrive in this role:

Further to the above, you have the ability to handle multiple priorities and have a strong sense of business ethics including the ability to appropriately handle confidential information. You are prestige-less and diplomatic. We expect you to have an inclusive approach, embracing a wide range of perspectives, enjoying getting things done while bringing energy. You have strong communication skills, and you embrace change and have an agile approach. You enjoy talking to, actively listening to, and helping different types of personalities. You should be able to work well on your own initiative and have experience of many different parts of the broad PX/HR work. Others describe you as someone that is resilient and influencing in a positive manner.

What you can expect

At Pfizer, we invest in creating an environment which unleashes the power of our people. Some of our key drivers:

Hybrid organization – We trust a hybrid work organization is what will help every colleague to do their best. Therefore, we offer flexibility in office & home working, as well as facilitating home office set up.

When you grow, We Grow! - All colleagues are empowered to unleash their full potential, delivering on our company purpose through non-linear career paths, made of a diverse set of experiences.

Health & Wellbeing – We empower our colleagues to better care for themselves and make new investments to help them manage their mental and physical well-being. Ensuring an environment where colleagues can unleash their power and bring joy at work is one of our focus areas.

Compensation & Benefits - We offer competitive and attractive compensation. This includes e.g. a bonus opportunity, mobility allowance or a lease car, internet allowance, expense allowance, allowance to partly cover your health insurance premium and other corporate insurances.