Learning & Development Coordinator - Dublin or Amsterdam

As part of the CRH Academy team, the Global Learning & Development Coordinator plays a key role in enabling high quality, scalable learning experiences for a diverse, global workforce. This role provides operational ownership across learning administration, program coordination, learning technologies, and corporate reporting.

The L&D Coordinator supports and partners with a diverse group of stakeholders including other CRH Academy L&D Specialists and Program Managers, HR business partners, internal technology platform and reporting teams, as well as external vendors to ensure learning programs and self-directed offerings are delivered efficiently, consistently, and with a strong focus on learner experience and data integrity.

Key Tasks and Responsibilities

Material development

• Contribute to the development and implementation of different participant learning resources, communications and materials

Learning Operations & Administration

• Provide end-to-end administration and coordination for global learning programs and on demand learning offerings
• Develop, schedule, and distribute learner and stakeholder communications
• Act as first line support for learners participating in or engaging with CRH Academy offerings
• Act as first line support for internal HR, Technology, Graphics, and Reporting stakeholders
• Document, maintain, and continuously improve learning administration processes to increase efficiency and consistency
• Provide practical system and platform recommendations that enhance learning design, usability, and learner experience
• Manage end-to-end AI-translation process and prepare content for different learning environments

Learning Systems & Corporate Reporting

• Maintain accurate and timely records of all learning activities in SuccessFactors for compliance and reporting purposes
• Coordinate and deliver cyclical corporate learning reporting requirements on behalf of the CRH Academy team
• Support internal and external audits by providing learning records, completion evidence, and supporting documentation

Program & Project Coordination

• Coordinate timelines, deliverables, and milestones with external learning vendors and partners
• Develop and maintain planning, tracking, evaluation, and governance documentation for learning initiatives
• Support global learning projects by monitoring progress, identifying risks, and escalating issues as required

Data Insights & Continuous Improvements

• Monitor LMS dashboards and extract raw data to support deeper analysis and reporting
• Analyze learner feedback, evaluations, and participation data to identify trends and improvement opportunities
• Continuously identify ways to strengthen the quality, consistency, and integrity of learning data
• Share insights and recommendations to improve learner experience, operational effectiveness, and reporting outcomes

Individual Competencies

• Collaborates: Experience building and maintaining cooperative working relationships and shares and seeks best practices and ideas from others
• Communicates Effectively: Demonstrated experience communicating to different audiences through varied communication channels
• Situational Adaptability: Proven ability to flex approaches to different situations and to manage multiple, competing deadlines even when things do not go to plan
• Customer focus: Can demonstrate a personal commitment to seeking out customer feedback and perspectives to drive continuous improvement and service or product enhancements
• Instils Trust: Experience of following through on commitments and building a personal brand of integrity
• Self-development: Actively interested in personal growth and motivated to develop and expand instructional design capabilities

Experience / Education

You are/have:

• Bachelor’s degree in Human Resources, Learning, Instructional Design or a related discipline
• 3-5 years learning administration, learning coordination or program support
• Experience working with a Learning Management System (SuccessFactors experience strongly preferred)
• Strong working knowledge of the Microsoft 365 Suite (Word, PPT, Excel, CoPilot)

What CRH Offers You

• A culture that values opportunity for growth, development, and internal promotion
• Highly competitive salary package
• Comprehensive secondary benefits
• Significant contribution to your pension plan
• Health and wellness programs, including an on-site gym and fitness classes
• Excellent opportunities to develop and progress with a global organization

Benefits/perks listed above may vary depending on the nature of the employment with CRH and the country where you work.