Flight Market Research Manager

We're looking for a Flight Market Research Manager to conduct comprehensive research and analysis that supports strategic decision-making across our flight portfolio, product, and ancillaries, helping us make informed choices regarding route development, pricing strategies, and purchasing opportunities.

About our offer

• Attractive remuneration, discretionary bonus schemes, generous travel benefits, extensive health and well-being support, and more.
• Work is something you do, not somewhere you go. We encourage a healthy work-life balance with a dynamic working environment.
• Access the TUI Learning Hub to level-up and reach your ambitions.
• We champion intercultural collaboration and provide opportunities to work on global projects and teams.
• Get involved with local charity and sustainability initiatives like the TUI Care Foundation.

About the job

• You'll conduct in-depth research on global flight markets, industry trends, and passenger demographics to provide valuable market intelligence and trend analysis to stakeholders.
• You’ll monitor competitor activities across routes, analyzing fare structures, schedule changes, and promotional campaigns to maintain TUI's competitive positioning.
• Screen capacity developments from airlines across markets and provide to the Analytics function within Core Services.
• We'll count on you to screen and forecast capacity needs by monitoring airline schedule changes, new route announcements, and market developments to provide insights to our Analytics teams.
• Conducting competitor analysis will be essential as you evaluate offerings, pricing models, route networks, and market positioning to identify competitive advantages and areas for improvement.
• You'll provide data-driven recommendations for route development and optimisation, suggesting pricing strategies and identifying opportunities to enhance customer experience.
• You’ll develop and maintain comprehensive dashboards and reports tracking key performance indicators, including route developments, airline flight plan analysis, and capacity reports across all airports and markets.
• Collaborating with data analysts will help you interpret performance metrics and translate complex data into actionable business insights.
• Designing and implementing research methodologies will address specific business questions and support strategic decision-making across the organisation.

About you

• You have experience in market research, ideally within the airline or travel sector.
• Your quantitative and qualitative analysis abilities enable you to work with large datasets and derive meaningful insights.
• Proficiency in tools such as Excel, SPSS, Tableau, or equivalent analytics software supports your analytical work.
• Knowledge of the global aviation market and airline industry dynamics provides context for your research.
• Analytical thinking and problem-solving abilities help you tackle complex challenges effectively.
• Communication abilities with the capacity to present complex data clearly ensure your insights are understood by stakeholders.
• Experience in designing and implementing research methodologies demonstrates your research expertise.
• You work effectively with key stakeholders including commercial teams, analytics functions, and product development teams.