Manager, Reliability Engineering

At Optimizely, we're on a mission to help people unlock their digital potential by reinventing how marketing and product teams work to create and optimize digital experiences across all channels.

As a Team Manager in Reliability Engineering at Optimizely, you will oversee the day-to-day operations of an international team of four engineers. You will manage team performance, support career development, and contribute on a technical level to ensure the reliability and scalability of our platforms. Your role will also involve applying agile methodologies to enhance team productivity and collaboration.

Please note, this role includes participation in an on-call rotation.

Job Responsibilities

• Team Leadership and Management: Lead and manage an international team of reliability engineers; oversee the team's daily activities, ensuring alignment with organizational goals and objectives.
• Technical Contribution: Actively contribute to technical projects and initiatives; support the team with your expertise in system design, implementation, and troubleshooting.
• Agile Methodologies: Apply agile methods such as Scrum and Kanban to manage workflows and improve team productivity; facilitate agile ceremonies and encourage continuous improvement.
• Performance Management: Monitor and evaluate team performance, providing regular feedback and guidance; conduct performance reviews and set clear objectives for team members.
• Career Development: Support the professional growth and development of team members; identify training and development opportunities to enhance team skills and capabilities.
• Collaboration and Communication: Foster a collaborative team environment; communicate effectively with stakeholders and cross-functional teams to ensure alignment and transparency.

Knowledge and Experience

• Proven experience in a leadership role within a reliability engineering or similar technical team.
• Strong technical background with experience in reliability engineering, system design, and troubleshooting.
• Strong understanding of cloud computing, networking, and system architecture (preferably GCP).
• Proficiency in scripting and automation tools (e.g., Python, Bash, Terraform).
• Experience with observability tools (e.g., Datadog, Prometheus, Grafana, ELK Stack).
• Demonstrated experience in designing, deploying, and managing applications in Kubernetes environments, including configuring and optimizing Kubernetes clusters for scalability, reliability, and performance.
• Familiarity with Istio service mesh architecture and its components is a plus.
• Proficiency in version control software, particularly Git/Github, is required.
• Experience with agile methodologies such as Scrum and Kanban.
• Excellent leadership, communication, and interpersonal skills.
• Ability to manage team performance and support career development.
• Experience working with international teams is a plus.
• Proficiency in English is required.