Director Delivery Centric NFR/ESG

How you can make a difference

About Ahold Delhaize

We’re Ahold Delhaize, one of the world’s largest food retail groups and a leader in both supermarkets and e-commerce. Together with our 17 strong local retail brands in the United States, Europe and Indonesia, we make a meaningful difference in the lives of our brands’ customers, our people and the world around us. We offer a highly dynamic, international work environment in which our associates thrive.

Your new work environment

At Ahold Delhaize, technology is a key enabler of both cost leadership and omnichannel growth. In this role as Director, Head of Tech Finance, NFR, ESG & Corporate Systems, you will play a pivotal role in shaping and delivering technology solutions that support critical enterprise functions across Finance, Not-For-Retail, ESG, and Corporate domains.

You will operate within the Group Enterprise Platforms (GEP) organization, a global, highly matrixed environment that exists to leverage the scale of Ahold Delhaize and drive value across brands and regions. Reporting into the Finance Platform, this role combines strategic leadership, domain expertise, and strong execution capabilities across a complex, international landscape.

Key responsibilities of your role

Strategy & Planning

• Define domain-specific technology strategy and policies aligned with platform and enterprise objectives
• Develop and execute mid-term tactical plans that balance global scale with local business needs
• Act as a trusted advisor to senior leadership on technology, data, and domain trends
• Proactively identify and propose initiatives that support strategic and financial goals

Business Partnership

• Build strong relationships with global and regional business leaders
• Embed agile ways of working where appropriate to accelerate value delivery
• Advise stakeholders on emerging technologies, cost optimization, and competitive impact
• Manage prioritization and resolve conflicts across functional and regional demands

Governance & Delivery

• Ensure high delivery performance, system stability, and service quality across the domain
• Lead prioritization, funding, and execution of initiatives in close collaboration with business owners
• Align roadmaps, lifecycle management, and architectural decisions across regions
• Drive continuous improvement in incident reduction, availability, and SLA performance

People Leadership

• Lead, develop, and inspire globally distributed teams of employees and contractors
• Act as a technical sparring partner for engineering and product leads
• Foster an inclusive, high-performance culture aligned with Ahold Delhaize values
• Ensure continuous development, engagement, and clear performance management

Financial Management & Control

• Own budget oversight for the domain, including BAU and change initiatives
• Ensure cost transparency, cross-charge alignment, and adherence to financial policies
• Report on domain performance, risks, and outcomes to platform leadership

Requirements

We think you’ll be best geared for success if you meet the following requirements:

• Senior leadership experience in complex, global IT or digital organizations
• Deep expertise in enterprise platforms within Finance, NFR, ESG, or Corporate Systems
• Strong stakeholder management skills, with the ability to influence and challenge at VP and Director level
• Proven experience operating in matrixed, cross-regional environments
• Solid background in delivery governance, agile/SDLC methodologies, and large-scale programs
• Financial acumen with experience managing multi-million-euro budgets
• Excellent communication skills and cultural awareness

What’s in it for you?

Aside from what we ask of you in this role, we also have a great deal to offer you: plenty of growth opportunities and various cross-brand career options; flexible working hours; a hybrid working model (we ask you to spend at least 50% of your working time at the office); and the chance to drive meaningful change on a global scale. You can look forward to a good work-life balance, and the chance to work in an inclusive environment that wholeheartedly encourages growth and welcomes you just the way you are.

Meet your colleagues

"We need to offer the best digital experience: that's our goal!" Robert Němec Solution Architecture Manager

"An endless race we must win" Christy Elgee Manager of Cyber Defense and Operations, Ahold Delhaize USA