CS Engineer / RevOps CS Specialist

We’re hiring a CS Engineer / RevOps CS Specialist to optimize the full customer journey—from onboarding to growth and renewal—with the goal of increasing Customer Lifetime Value.

THIS IS YOUR JOB

As our Revenue Operations / Customer Lifecycle Manager, you optimize the full customer journey — from onboarding to growth and renewal — with the goal of increasing Customer Lifetime Value.

You work closely with Marketing, Customer Success, Onboarding, and Support to improve processes, remove friction, and drive retention and expansion. By combining data, tooling, and automation, you ensure teams have the insights and workflows they need to work effectively.

You play a key role in scaling how we manage customer relationships, improving our systems, and introducing smarter, more automated ways of working.

THIS IS YOU

• Experience in Revenue Operations, Customer Operations, or similar
• Strong understanding of the customer lifecycle and growth drivers
• Comfortable working with CRM systems and data (e.g. HubSpot)
• Data-driven and able to turn insights into action
• Proactive, structured, and confident working cross-functionally
• Interested in automation, AI, and improving ways of working
• Strong communicator who can align stakeholders
• You have experience using Python

This is us

Effectory is Europe’s leading employee feedback solution. With our platform, HR and management we collect employee feedback throughout the employee journey. This feedback is transformed into people analytics that informs strategies to boost productivity, engagement and retention.

Effectory’s mission

We are dedicated to improving the working world by giving employees a voice and making sure their feedback has an impact. Our experts work with HR teams and managers around the world, using employee feedback to overcome some of their biggest people-oriented challenges. From software engineers to HR specialists, every day Effectory’s people work to improve the working world, and we are looking for talented individuals who also want to be part of this mission.

This is what we offer

• 25 days leave on a fulltime basis
• 4 “cool down days” (additional company wide days off a year, where the entire office is closed)
• The option to purchase extra holidays
• Your birthday off
• A day off to move house
• A volunteer day off to support something you care about
• Full additional parental leave for partners
• Flexible working hours from 7am – 7pm
• A sabbatical once every 5 years
• Working from abroad option for up to 4 months
• A great lunch (hot & cold vegetarian, meat and vegetarian options) at the office, made by our in house chef
• A week of fun and interactive onboarding to get to know Effectory and your new colleagues
• A learning budget for personal development + extensive internal development opportunities
• Budget to set up your home office
• Additional monthly compensation for working from home
• Pension
• Access to financial advice
• Annual Body & Mind budget for anything that energizes or relaxes you
• Yearly Summer School & Winter School
• Annual events: Winter Party, Summer Party & the legendary Big Day