Analyst - Global Customer Analytics

About the role

Are you ready to accelerate your career in a fast-paced, entrepreneurial FMCG environment? We’re looking for a Sales Analyst to support Reckitt’s Action EU team, based in our Amsterdam office.

In this role, you’ll dive deep into data, uncover insights, and help shape decisions that directly impact Reckitt’s performance with one of Europe’s fastest growing retailers. We’re seeking someone analytical, curious, and proactive—someone who enjoys solving problems and challenging the status quo. At Reckitt, you’ll be encouraged to speak up, innovate, and grow in your own way.

As part of the Action EU Sales team, you’ll work across markets, collaborate with commercial and finance stakeholders, and play a key role in driving profitable growth.

Your responsibilities

• Provide full analytical support to the Action EU team by analysing internal and external sales data and translating insights into clear, actionable recommendations.
• Deliver accurate monthly reporting, including sales KPI trends, performance analysis with Sales and Marketing, financial forecasting at total and country levels, joint profit maximisation planning, and market share tracking.
• Own, maintain, and continuously enhance the Action Sales Dashboard, ensuring visibility of all relevant internal and external KPIs.
• Lead cross‑market collaboration by acting as the central contact point for sales teams across all Action markets, collecting monthly data inputs and validating Action Plan updates.
• Respond to market requests and analytical enquiries, ensuring data accuracy, consistency, and strong alignment across Netherlands, Belgium, France, Germany, and Poland.

The experience we're looking for

• Bachelor’s or Master’s degree in Business, Economics, Finance, or a related field.
• 3–5+ years of experience in commercial finance, business analytics, or a similar role.
• Strong analytical skills with a passion for data driven decision making.
• Flexible, resilient, and comfortable operating in a dynamic, fast changing environment.
• Highly accurate, structured, and process oriented.
• Proactive problem solver with creativity and an entrepreneurial mindset.
• Experience in project management is a plus.
• Strong systems capabilities (Excel, BI tools).
• Fluent in English; other European languages are a plus.

The skills for success

• Key Account Management; Account Management; Ecommerce.
• Analysing sales and Ecommerce data.
• Field sales; Field sales management.
• Consumer Insights; Shopper Insights; Customer Insights; Category Analysis.
• Collaboration and partnership skills; Influencing; Consultative Selling.
• Perform product planning.
• Business accumen; financial accumen; commercial accumen.
• Sales negotiation; Strategy Execution; Operational Excellence.

What we offer

We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

Equality

We hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you.