Head of Data and AI at ABN AMRO Verzekeringen

Als Head of Data and AI bij ABN AMRO Verzekeringen (AAV) leid je onze transformatie naar een data- en AI-gedreven organisatie. In deze rol geef je richting aan de toekomst van onze organisatie en ben je een supporter of change in het hart van de organisatie. Zo help je ons sneller service te leveren, slimmere beslissingen te nemen en echte impact te maken voor onze klanten.

What you are going to do

ABN AMRO Verzekeringen is een joint venture tussen ABN AMRO Bank en NN Group. In deze rol bepaal je hoe data en AI onze strategische ambities versnellen en vertaal je die naar praktische resultaten. Van snellere schadeafhandeling tot slimmere pricing en betere risico-inzichten: jouw werk verbetert de klantervaring en versterkt de performance. Als lid van het Management Team beïnvloed je besluitvorming op het hoogste niveau en vertegenwoordig je ABN AMRO Verzekeringen binnen het bredere NN Group data- en AI-ecosysteem.

Key responsibilities:

• Develop and deliver the organisation-wide data strategy and AI roadmap, translating strategic priorities into measurable improvements in customer journeys, operational efficiency and financial outcomes
• Build and lead a central Data and AI domain of approximately 28 FTE by integrating teams from Commercial & Operations, Finance and Data Delivery into one aligned structure with clear governance, priorities and performance standards
• Oversee and further develop BI reporting and management information as an integral part of our data‑driven decision‑making framework
• Lead enterprise‑wide data management, covering data architecture, lifecycle and metadata management, with strong foundations in modern data‑warehousing, lakehouse technologies and data virtualisation
• Identify, prioritise and scale high-impact AI use cases, including generative AI applications such as automated claims documentation and decision support, guiding them from pilot to full operational implementation
• Establish and safeguard data governance, data quality standards and responsible AI frameworks in close collaboration with IT, Risk, Compliance and the Data Protection Officer, ensuring regulatory compliance and ethical application
• Act as a strategic MT sparring partner and as a representative towards our shareholders at NN Group and ABN AMRO Bank, supervisory authorities and other stakeholders, aligning interests and securing support for key Data and AI investments

We bieden je

• NS Business card, ook privé te gebruiken
• 13e maand en vakantiegeld
• Hybride werken

Who you are

You believe in progress powered by technology and guided by values. Data and AI are viewed as strategic assets, and you take responsibility for leveraging them in a way that is ethical, scalable and impactful. Rather than being intimidated by change, you embrace it. You create clarity, bring people together and maintain momentum, even in a complex stakeholder environment. Ready to be a supporter of change at the executive level, you want to help shape the next phase of our organisation. You also have:

• You operate at an academic level in both thinking and execution
• At least 6 years of leadership experience in a comparable role
• Proven experience in developing and delivering data strategies and AI roadmaps with demonstrable business impact in complex organisations
• Experience leading and building multidisciplinary Data & AI teams, fostering a culture of ownership, performance and continuous learning
• Strong knowledge of data governance, data quality and responsible AI with the ability to translate this into practical frameworks and informed decisions
• The ability to navigate complex stakeholder environments with confidence and diplomatic skill, including board-level and shareholder dynamics
• The ability to communicate complex AI and data concepts clearly in Dutch and English, and to speak and write Dutch fluently
• You combine conceptual thinking and analytical intelligence with decisiveness and a strong results‑oriented mindset

Who you will work with

You are part of ABN AMRO Verzekeringen’s Management Team and report directly to the CEO. The MT combines sharp strategic discussions with mutual respect and a strong focus on results; direct when needed, supportive where possible.

Your domain comprises multidisciplinary professionals in data science, data engineering, governance and product ownership. The data teams are relatively young and innovation-driven, while the broader organisation includes experienced insurance professionals. Bridging these worlds and guiding the company through change is a key part of your role.

This is a permanent position. We are not open to interim or freelance assignments and/or candidates.