Sales Operations Project Manager

Ready for a challenge?

Then Just Eat Takeaway.com might be the place for you. We’re a leading global online food delivery platform, and our vision is to empower everyday convenience. Our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.

About this role:

As the Sales Operations Project Manager, you are the guardian of CRM integrity for the Netherlands market, ensuring Salesforce delivers accurate, actionable insights through ruthless data hygiene and operational rigor. You closely monitor Sales Reports daily to track opportunity backlog, identify stalled deals, and flag bottlenecks before they impact performance.

You proactively enforce CRM hygiene standards across all NL Sales teams, conducting regular audits to ensure data completeness and accuracy, then leverage this to build pipeline analytics. This enables you to deliver strategic intelligence to the Sales Management Team that directly informs planning, target setting, and resource allocation.

These are some of the key ingredients to the role:

• Salesforce Rollout & Change Management: Manage the deployment of Salesforce updates and new features across all NL Sales teams, ensuring smooth adoption through training, documentation, and stakeholder communication; coordinate with Global teams on implementation timelines, manage local testing and feedback cycles, and drive user adoption by translating system changes into clear business benefits for each sales function.
• CRM Data Integrity: Conduct regular audits of data quality, completeness, and accuracy; enforce CRM usage standards (data entry, stage progression, activity logging) and partner with sales leadership to address systemic compliance issues.
• Pipeline Health Monitoring: Monitor the Salesforce Sales Report daily to track opportunity creation, progression, and stalled deals; identify bottlenecks across territories and flag accounts requiring immediate attention or reassignment.
• Sales Intelligence & Analytics: Build and maintain local pipeline analytics dashboards that reveal funnel health, velocity metrics, and territory performance patterns; deliver actionable insights to the Sales Management Team for planning, forecasting, and target setting.
• Salesforce Configuration & Optimization: Act as the voice of the Netherlands market to Global Salesforce teams, providing data-backed recommendations on fields, workflows, and reports needed to support local sales requirements; translate NL-specific business needs into technical specifications and advocate for system enhancements that improve usability and data quality.
• Reporting & Visibility: Create and maintain key sales reports (opportunity backlog, rep activity, conversion rates) that provide leadership with real-time visibility into commercial performance and forecast accuracy.

What will you bring to the table?

• Minimum of Bachelor's or Master's degree level of working and thinking in a relevant field (e.g., Business Administration, Economics, Supply Chain Management).
• Minimum of 3-5 years of relevant experience in Sales, Sales Operations, CRM administration, or similar operational roles supporting commercial teams
• Strong Salesforce expertise with hands-on experience in reporting, dashboard creation, and data management
• Excellent ability to analyze complex data, identify trends, and translate these into actionable insights for leadership.
• Experience managing cross-functional projects
• Excellent stakeholder management skills—comfortable enforcing standards with sales teams and influencing without direct authority
• Know how to act in an ever-changing environment and complex organisational structure
• A flexible, result and solution-oriented and creative way of operating
• Ownership, innovation, customer focus, getting it done, partnership and responsibility.

Like a well-balanced recipe: your skills and our offer are a perfect match! With us, you can count on:

💰 A competitive salary package

📝 Hybrid working: three days per week in the office in Amsterdam and two days at home.

🏋️‍♀️ Gym and padel court on location: for €5 per month you can use our office gym in Amsterdam for relaxation and a fresh mind in daily life.

🍽️ JET Pay Allowance: a credit of €90 per month with a max of €9 per day, so you can order the most delicious dishes.

🏠 Pension scheme with an employer contribution of 60%.

☀️ Vacation days: based on a full-time contract you have 26 vacation days with the option to take 5 extra days of unpaid leave annually.

🚗 Travel allowance: from 5 km commuting distance you receive a travel allowance with a choice of mileage reimbursement or an NS Business card.

📖 Various training opportunities via our Learning Hub, Bookboon, internal training sessions and online English courses.

😎 The most fun events: drinks, team outings and enjoyable parties with all your colleagues!