People Operations Associate

About this role

As our People Operations Associate, Europe you’ll join the small and mighty People Solutions Team in Europe, part of the broader People Team. You will support all day-to-day HR operations and global people programs. You will act as the face of HR and be responsible for supporting Flexport’s new hire on-boarding, off-boarding processes, and employment changes while demonstrating thoughtful communication and detailed record-keeping. You will be actively involved with all parts of the business on a daily basis, working cross functionally with other teams and handling highly confidential information. Finally, and most importantly, you seek to continually improve processes and performance to be more scalable and efficient, and to better serve the Flexport team globally.

You will:

• Be the first point of contact for employees in Europe and provide excellent customer service for a wide range of questions covering topics like visas, onboarding, new hires and processing transactions in the HR systems
• Drive the onboarding process for the new hires from the moment candidates sign their offer until their start date
• Coordinate off-boarding in conjunction with People Business Partners and coordinate with stakeholder groups (Payroll, IT, etc.)
• Process a variety of employment-related changes within Workday, our HRIS system, including employee status changes, employee information and other confidential employee data
• Own the hygiene of people's data on Workday by regularly auditing the data, preparing reports, and proposing business process improvements

You should have:

• At least 1 year work experience as an HR admin, People Operations Associate or HR Generalist, preferably in a startup or rapid growth company
• Bachelor’s degree in Human Resources, Business Administration or related field
• Spoken and written English and one other language (Dutch, Italian, German, Spanish, French, Polish and/or Danish) is preferred
• Payroll experience is a plus
• International and especially European experience is preferable
• Excellent analytical and problem-solving skills with great attention to detail
• Familiar with employment law concepts and ensuring confidentiality, tact and sensitivity when handling any HR / employee case
• Thorough research skills coupled with the ability to clearly and concisely present information and recommendations
• Advanced proficiency with Excel and/or G-Suite applications (Gmail, Docs, Sheets, Calendar)
• Demonstrated ability to organize and prioritize a high volume of concurrent tasks and responsibilities
• Knowledge of specific HRIS (Workday) is an advantage

What's in there for you:

• An opportunity to contribute to one of the fastest-growing companies, where you’ll have the chance to create a global impact while being a part of a thriving multinational environment
• Daily catered lunches incl. vegetarian options, breakfast, snacks and soft drinks available in our office on daily basis
• Commute expenses: Flexport will cover home-office commuting costs for employees living outside of Amsterdam
• 25 working days as vacation days based on full time employment.
• Health insurance: Flexport offers a collective health insurance plan including a basic package and any available additional packages. Your monthly premium is fully paid by Flexport.
• A defined pension contribution scheme
• Equity program: every team member becomes a shareholder, aligning our success with yours. As a private company in a multi-trillion dollar industry, you have a direct stake in our collective growth and success.
• Employee Assistance Program through Aetna Resources for Living: Flexport provides an employer-sponsored program at no cost to you and your household members
• Parental leave benefit: Flexport is here to support you and your families in one of the most important times in life – the birth of a child! Our parental leave program allows both mothers and partners to take time off from work for pregnancy, childbirth, and to bond with your new child.

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