Senior Technical Program Manager - Tech Standards

Role Description

About Booking.com:

At Booking.com, data drives our decisions. Technology is at our core. And innovation is everywhere. Through our products, partners and people, we make it easier for everyone to experience the world.

Leadership/Team Quote:

At the heart of Booking's Central Technology department, the Tech Standards organization thrives on collaboration. Our goal is to work hand in hand across the business, establishing standards for robust technical, data, and engineering practices. This collaborative effort enables us to develop new capabilities and modernize our existing technology, all in pursuit of our Connected Trip vision - to empower people to explore the world through all the services provided on Booking’s platform such as Accommodation, Flights, Transportation and Attractions.

We will create cross-business unit architectural standards and reusable artifacts, developing a high-level architecture blueprint that provides an overview of the system's structure and its main components. Most importantly, Tech Standards will establish a tech radar and actively promote the understanding and adoption of architectural principles and best practices within Booking.com, empowering everybody to excel in their roles.

Role Description:

We are seeking a Senior Technical Program Manager (TPM) to join our Tech Standards organization. The Senior TPM will be responsible for managing a company wide initiative to centralize and standardize product Non-Functional Requirements (NFRs). The Senior TPM will have extensive experience leading large-scale, cross-organizational software development projects and possess a strong technical background. This role requires the ability to thrive in an entrepreneurial environment, managing ambiguity and competing priorities. The Senior TPM will be responsible for both driving high-level strategic initiatives and actively engaging in day-to-day operations to implement change.

Key Job Responsibilities and Duties:

• Transition Management: Oversee the program transition, coordinating with various stakeholders to gather requirements and define the transition's scope.
• Project Planning: Develop detailed project plans that highlight milestones, resource allocations, and timelines.
• Stakeholder Engagement: Facilitate communication with senior leaders and project sponsors, providing updates on project progress and addressing any blockers.
• Security Compliance Integration: Collaborate with architects to ensure security principles are integrated early in the product development lifecycle and coordinate with the Security and Compliance Change Advisory Board (CAB) for approved changes.
• Monitoring and Reporting: Design robust mechanisms for ongoing monitoring and compliance reporting related to NFRs.
• Continuous Improvement: Establish a continuous improvement framework for the NFR process, ensuring it evolves to meet business needs effectively.
• Training and Support: Provide training and support for teams to ensure smooth adoption of the NFRs.

Qualifications & Skills:

• Strong understanding of technology and ability to effectively communicate technical concepts.
• Proven ability to use data-driven insights to address business challenges and solve problems.
• Experience with Agile environments and certification is desirable.
• Strong conflict resolution, negotiation, and influencing skills.
• Excellent communication skills, both written and verbal, with the ability to work independently and manage multiple tasks under pressure.

Benefits & Perks - Global Impact, Personal Relevance:

Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive compensation and benefits package, as well unique-to-Booking.com benefits which include:

• Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave
• Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)
• Industry leading product discounts - up to 1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit