Senior Product Manager, Certifications (London)

This is a Full-Time role (40 hours per week) with no option for part-time work. While this is a remote-first opportunity, the candidate filling this role must be a resident of the Netherlands, the UK, Pennsylvania, New York, or Brazil at the start of employment. Additionally, they must be within commuting distance of our office in Amsterdam, London, Philadelphia, New York City, or São Paulo.

About the Team

The Product Team is part of a broader group led by the Chief Standards Officer. This function includes B Lab's Standards, Assurance, Product, and Commercial portfolio. The department is tasked with developing and maintaining rigorous standards that drive meaningful change by building accessible products and commercial strategies that enable global scale. The department encompasses standards development, assurance model management, product innovation, and the commercial engine that ensures financial sustainability.

The Product team at B Lab sets the direction for our core digital product, B Corp Certification. We focus on aligning with B Lab’s theory of change, user needs, and delivery, ensuring work supports impact. Implementation happens through integrated, cross-functional squads that include Product Owners, Business Analysts, UX Designers, Engineers, and a Scrum Master. While Software Engineers sit in a separate department, we partner closely through shared delivery teams to plan, prioritize, and deliver together. Product Owners focus on specific feature areas, partnering closely with the Product Manager to translate product vision and strategy into prioritized plans and backlogs. The Product Manager role will support by providing strategic direction and cross-product alignment, to support Product Owners in the refinement and delivery process within their domains. Collaboration across teams is central to how we work, enabling cohesive delivery across complex systems like certification and assurance. The Product team also plays a key connective role across B Lab partnering with technology, operations, standards, and assurance to prioritize work thoughtfully and build products that drive meaningful impact at scale.

About the Opportunity

B Lab is seeking a Senior Product Manager of Certification who will serve as a technical product manager, translating the B Corp Certification strategy into a clear product direction and high-quality delivery. In this role, you’ll own the end-to-end product lifecycle, clarifying user needs, defining outcomes and metrics, prioritizing a transparent, value-based roadmap, and driving execution across squads, while partnering with Standards, Assurance, and Software Engineering to ensure the product experience is intuitive, compliant, and scalable.

B Lab recently launched a new version (v2.1) of the B Corp Certification standards, marking a significant evolution in how certification is defined and experienced. This role will build on the learnings from that release to iterate, improve, and strengthen the certification product over time. The Product Manager will play a key role in translating feedback from companies, auditors, and internal teams into clear priorities that continuously improve the certification experience.

You will sit at the center of strategy and execution, working closely with a core product trio (UX and Solution Architect) to lay the foundation for certification experiences and partnering with delivery squads to bring those experiences to life. This role requires systems thinking, strong collaboration, and the ability to balance long-term strategy with near-term delivery across a complex, mission-driven organization.

This is an exciting opportunity to influence one of B Lab’s most critical products and help evolve how companies engage with and experience B Corp Certification. The role will be externally facing and serve as the primary steward and representative of the B Corp product, acting as the face of the product both internally and with the broader B Corp network and partners.

Core Responsibilities

Certification Product Vision & Strategy [30%]

• Own the Certification product area strategy, driving evolution, enhancements, and innovations that improve the overall experience.
• Analyze sustainability trends, emerging standards, and competitor approaches in the impact space to inform product strategy and roadmap priorities.
• Conduct user research and gather direct feedback from companies, auditors, and internal teams to inform product decisions.
• Partner with UX and engineering to translate strategy considering technical feasibility, dependencies, and system constraints.
• Define and analyze qualitative and quantitative metrics to measure product success and inform strategic priorities.

Enable Delivery - Planning & Prioritization [35%]

• Translate product strategy into clear, prioritized features for delivery squads, managing dependencies to ensure coordinated and timely delivery.
• Work with Product Owners to break down the vision into their backlogs, enabling rapid delivery, gathering early feedback, and iterating to improve the experience.
• Support sprint planning, demos, and feature reviews to ensure teams deliver high-quality outcomes aligned with product objectives.
• Collaborate with Product Owners and bring insights from analytics and user feedback together with them to inform squad level backlog prioritization and iterative improvements on existing features.

Collaboration & Governance [25%]

• Facilitate clear communication of product vision, progress, and trade-offs across delivery squads, leadership, and the broader network.
• Participate in demos and stakeholder reviews to validate work and maintain transparency across teams.
• Partner closely with cross-functional teams to ensure alignment on priorities and deliverables.

Flex [10%]

• Participating in working groups, committees, or supporting on other projects

Major Objectives/Project for the role in the first 6-12 months

• Understand the product, users, and ecosystem: Deeply understand the B Corp Certification process, user personas, and key workflows
• Refine certification product vision and strategy: Collaborate with UX Designer and Solution Architect to refine the foundational vision for Certification and establish guiding principles, success metrics, and long-term roadmap priorities.
• Establish yourself as the lead and collaborate to ensure alignment: Partner with delivery teams to translate strategy into clear priorities, ensure cohesive execution, manage dependencies, and maintain alignment across engineering, standards, assurance, and operations. Establish clear communication of priorities and trade-offs with the internal teams and network.

About You

• 5+ years of experience in product management, including experience in technical or platform-oriented product environment
• Strategic Thinking – Sets product direction and connects decisions to long-term impact
• Agile/Scrum Processes – Hands-on experience in working in an Agile environment, collaborating with cross-functional teams to deliver iterative and valuable outcomes.
• User-Centered Design (UCD) – Knowledge of prototyping, usability testing, and applying UCD principles to create user-friendly products that meet business objectives.
• User Research – Ability to conduct user research, including interviews and synthesis of findings, to drive informed product decisions.
• Collaboration & Teamwork – Works effectively across cross-functional and matrixed teams without direct authority
• Communication – Clearly communicates priorities, intent, and trade-offs internally and externally
• Data-Driven Decision Making – Experience using data and analytics to inform product strategy, prioritize work, measure outcomes, and iterate on solutions; proficiency with Tableau or comparable business intelligence and analytics tools
• Planning & Prioritization – Translates strategy into clear, outcome-driven priorities
• Adaptability – Navigates change and iterates based on learning and feedback
• Fluency in English

Compensation Details

B Lab has a compensation plan that includes:

• An annual salary in the range of £85,000 - £91,000 based on skills and experience
• In your first year, you’ll start with 20 vacation days in addition to national & bank holidays; this increases to 25 days after your third anniversary
• Additional time off during org-wide closures when the entire organization is closed (not including holidays)
• After your first year of employment - paid time off for community service, 40 hours of paid time off for professional development, and a professional development budget (we assess this PD budget annually)
• Additional floating holidays and personal days (prorated to start date)
• Medical and dental supplemental insurance for the employee through BUPA
• Life insurance benefit
• Income protection insurance
• Statutory pension
• Global travel insurance
• A remote-first workplace
• A flexible work environment with the ability to plan your work week around your personal commitments

While this is a remote-first opportunity, the candidate filling this role must be a resident of the Netherlands, the UK, Pennsylvania, New York, or Brazil at the start of employment. Additionally, they must be within commuting distance of our office in Amsterdam, London, Philadelphia, New York City, or São Paulo.

About B Lab

B Lab is transforming the global economy to benefit all people, communities, and the planet. A leader in economic systems change, our global network creates standards, policies, and tools for business, and we certify companies--known as B Corps--who are leading the way. To date, our community includes 15,000 Benefit Corporations, over 6,500 Certified B Corporations in more than 80 countries and over 150 industries, and more than 250,000 companies manage their impact with the B Impact Assessment and the SDG Action Manager.