GenAI Enablement Lead

In this role, we are seeking a GenAI Enablement Lead who would serve as the organization's power user, trainer, and evangelist for all things related to ChatGPT and generative AI. You'll drive adoption, lead hands-on training, support executives 1:1, and design ideation sessions that unlock real business value through AI. This role serves as the primary driver for enabling scalable, responsible, and high-impact use of GenAI tools across Philips, working closely with cross-functional stakeholders to ensure technology adoption is aligned with business value, compliance, and user needs.

Your role:

Implementation & rollout

• Be part of the ChatGPT enterprise pilot core team, drive its global rollout and enablement across BUs and functions
• Be the internal go-to expert ("super user") for ChatGPT and related (e.g., Custom GPTs, GPT action, Codex Advanced Data Analysis).
• Develop, manage, and maintain a library of Custom GPTs tailored to team or function-specific workflows.
• Coordinate across IT, legal, compliance, and data privacy teams to meet technical and regulatory requirements.

Training & Enablement

• Design and deliver training programs tailored to different user personas (e.g., employees, developers, business analysts, executives 1:1 coaching)
• Create and maintain high-quality enablement materials: quick-start guides, templates, best practice docs, and FAQs.
• Run "office hours" or drop-in clinics for real-time support.

Change Management & Community Building

• Drive adoption through communication campaigns, change management activities, and success storytelling.
• Act as a visible champion for responsible AI use internally
• Build and nurture a network of GenAI champions and early adopters to support innovation.
• Track adoption metrics and gather feedback to improve training and support.

Ideation & Workflow Integration

• Facilitate ideation workshops with teams to uncover high-impact use cases.
• Help departments integrate ChatGPT into their daily operations (e.g., marketing content drafting, data analysis, customer support automation).
• Design and run Proof of Concept (PoC) pilots with business stakeholders.

You are fit if:

• Master-level experience with ChatGPT, including usage of Custom GPTs, code interpreter, plug-ins, and prompt engineering.
• Outstanding facilitation and teaching skills; ability to tailor communication style for executives, technical teams, and general staff.
• Demonstrated experience in running workshops, coaching sessions, or tech onboarding at scale.
• High business acumen: can quickly understand business problems and map them to AI solutions.
• Comfortable working cross-functionally with data, IT, HR, marketing, and operations teams.
• Self-starter with strong organizational and project management skills.

How we work together: We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.

About Philips: We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.