IT Support Internship

IT Support Internship at Swapfiets

Hey tech-savvy folks!

At Swapfiets, we’re on a mission to make biking the easy, sustainable choice for everyone. We keep our members on the go by providing a high-quality ride including free check-ups and repairs. Joining us means becoming part of this purposeful mission, and working alongside a great team in a fast-paced, fun environment to make it happen!

Your next ride starts here

Do you have a passion for IT Support and an eagerness to learn and grow your skills? Do you want to work for a dynamic scale-up where you can make a real impact and contribute to the growth and success of the business? If so, we have an incredible opportunity for you!

As our IT Support Intern, you’ll be the Swiss Army Knife of our tech team, ready to tackle any challenge that comes your way. You’ll help us keep our systems up and running smoothly and ensure that everyone has the tools they need to succeed. And, you’ll be doing it all in a fun, supportive, and collaborative work environment that values creativity, innovation, and teamwork. Sounds awesome, right? 😎

The Roles You’d Take On

• Doctor: Install and maintain computer systems;
• Firefighter: Put out the fires of internet and network access issues;
• Genie: Grant wishes by providing printing and meeting room equipment support;
• Therapist: Meet with staff to provide one-on-one technical assistance as needed;
• Librarian: Help maintain the team’s knowledge base and documentation on Confluence & Intranet;
• Fairy godparent: Ensure that every new hire has all the equipment and access they need to succeed;
• Gatekeeper: Manage user accounts, access privileges and secure our environment;
• Detective: Determine causes of malfunctions through evaluation, testing, and resolution;
• Teacher: Train staff on software and hardware use;
• Wizard: Help make the daily issues/tickets coming in, disappear;
• Sheriff: Enforce IT policies and ensure compliance with security protocols.

The gear you need

• Studying an IT-related field such as Information Technology, Computer Science, Software Development;
• Currently living in Amsterdam or the surrounding areas to work at our HQ;
• Available for 6 months, starting ASAP;
• Ready to work full-time (40 hours per week);
• Independent, organised, and good communicator;
• Proactive and hands-on mentality;
• Fluent in English.

Benefits for a smooth ride

• Your own Swapfiets (lend-lease) 🚲;
• Work Laptop;
• Competitive compensation of €500 per month;
• Lots of responsibility, challenging work, and freedom;
• Ambitious, young and enthusiastic colleagues within an international environment;
• Swapfiets grows with pace, an internship with us could be a nice start to an exciting Swapfiets career!

So, what are you waiting for? Join our team of tech superstars and help us grow Swapfiets, one byte at a time!

Pedalling Towards Inclusivity at Swapfiets! 🚲

At Swapfiets, we believe in the power of diversity and inclusivity. While we are proud of the progress we've made, we acknowledge that we still have work to do to create the inclusive environment we envision. We are committed to continuous growth, learning, and fostering a workplace where everyone's voice is heard and valued. Join us on our journey to make Swapfiets an even more vibrant and inclusive community.

Highlighted Perks

• Free Swapfiets
• Fun working culture
• Growth opportunities
• Supportive team
• Learning opportunities

Why you should ride with us

Working at Swapfiets means joining the ride of your life. We pedal with purpose, knowing our work drives real impact for people, cities, and the planet. With a supportive team, open communication, and a flat structure, you’ll always have others cheering you on. As we move fast and tackle the unexpected twists along the way, we make sure the journey stays exciting, rewarding, and, most importantly, fun!

Employee stories

‘’The ability to improve lives through simple yet effective solutions is something I find very fulfilling”

Lea Store Associate in Oldenburg, DE

“The whole atmosphere is enjoyable, I had fun in all the teams that I was part of.”

Justin Store & Field Manager in Rotterdam, NL

“I've worked in various places, and this culture really sets itself apart”

Rory Country Manager UK

“Although Swapfiets works globally, it still feels warm & local.”

Bram Warehouse Manager in Groningen, NL