Working Student - Operations Specialist
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At Mollie, we’re on a mission to make payments and money management effortless for every business in Europe.
We started 20 years ago when we launched a more direct, affordable way for companies to get paid. That provided an alternative to the frustrating, overpriced solutions that banks offered at the time.
Today, we serve more than 250,000 businesses across Europe with an all-in-one solution that simplifies payments and money management. And we’re a 850-strong team of product, finance, support, commerce, and engineering specialists working across Europe – from Lisbon to London.
About the role
Are you a student looking to gain real-world experience in a fast-paced fintech environment? Mollie is hiring Working Students to support our Operations teams on a flexible, part-time basis in Maastricht. This is a hybrid support role that offers valuable exposure to compliance operations and customer service, with opportunities for future full-time employment.
What you’ll be doing
- Complete account screening reviews
- Conduct website verifications
- Ensure adherence to Know Your Customer (KYC)/CDD quality standards
- Provide weekend phone support
- Perform tasks associated with cards and managing online reputation
What you'll bring
- Enrolled in a University & HBO (bachelor’s or master’s)
- Fluent in English and Dutch, other European languages are a plus
- Strong communicator with a customer service mindset
- Detail-oriented, organised, and able to work independently
- Available to work weekends
- Must reside in the Netherlands
*Please note that this is a contract for 4 months
Benefits
- Noise cancelling headphones
- MacBook
- Birthday off
- Complimentary baby days
- 20 days working from abroad
- 25 holiday days
- Commute reimbursement
- Work from home budget
- Bike lease plan
- Internet allowance
- In-office lunch
- Wellbeing program
- Pension contribution
- Health insurance
- Bonus scheme
- Equity plans
- Referral bonus
- Learning platform
- Mentor program
Mollie is a fintech company providing easy and convenient payment solutions for more than 65.000 entrepreneurs worldwide.
We believe in the strength of simplicity. With this simplicity, we want to challenge the standard in payments by testing the boundaries of tech, by always looking one step further, and by providing a strong but simple API to advance your business opportunities.…
Mollie is a fintech company providing easy and convenient payment solutions for more than 65.000 entrepreneurs worldwide.
We believe in the strength of simplicity. With this simplicity, we want to challenge the standard in payments by testing the boundaries of tech, by always looking one step further, and by providing a strong but simple API to advance your business opportunities.
At Mollie we strive to help all entrepreneurs: from a small webshop owner who is taking a first step into the e-commerce landscape to corporate-like organizations trying to change the world. We want to help our customers grow, increase their productivity, and reach their business goals by providing them with the most efficient money management.
Grow wherever you want, and don't let borders define your business! We provide all major payments methods such as Mastercard, VISA, Amex, PayPal, iDEAL, Bancontact, Bitcoin, SEPA Direct Debit, Cartes Bancaires, EPS, Giropay, SOFORT Banking and more to help you grow locally and globally.
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