ICE CREAM – Global Process Owner Marketing – ERP Deployment

ICE CREAM – Global Process Owner Marketing – ERP Deployment

UNILEVER IS LOOKING FOR AN ICE CREAM – Global Process Owner Marketing – ERP Deployment

The Ice Cream division at Unilever is preparing to stand on its own, aiming to become an independent, EUR 8.3 billion publicly listed company by the end of 2025. We’re on a mission to create the ultimate snacking company.​ A place where growth, innovation, founder and ownership mentality, and performance are cultivated and rewarded. And where we craft extraordinary ice cream experiences - transforming ordinary moments into lasting memories.​ Because we know, life tastes better with ice cream.​

ABOUT THE MAGNUM ICE CREAM COMPANY:

The Magnum Ice Cream Company is all about growth. Growing our business. Growing our customers’ businesses. Growing our people’s careers.​ Growth begins with empowerment. So we free our people to be innovative, responsible entrepreneurs, driven and equipped to give our consumers more amazing products and unforgettable moments – and having fun doing it.​

With 19,000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry. We have been taking pleasure seriously for more than 100 years, serving happiness with every lick or scoop of ice cream for generations.

We are investing to unlock the full growth potential of The Magnum Ice Cream Company as a standalone entity, once we separate from Unilever, which is planned to happen before the end of 2025.

We dream big but keep things simple to act fast.​

If you want to grow with us, make an impact, and shape the future of Ice Cream, this is the place for you!

JOB PURPOSE:

We are seeking a dynamic highly skilled Global Process Owner for Marketing for Ice Cream to join our ERP implementation team and drive the digital transformation of our Ice Cream Marketing processes.

You will lead the global design, build and deployment of processes and tools for Consumer and Customer Marketing, Consumer Engagement, Content and Asset Management, Product Information Management and define the Data and Analytics requirements across Marketing and DComm, ensuring a seamless transition to a standalone business.

The role requires a strategic thinker, who is passionate about marketing and DComm and embraces this unique opportunity to grow and transform the Ice Cream business through digitalization and AI in all aspects of the consumer journey.

The successful candidate will be one that has hands-on experience in Marketing and digital transformation with significant process and change management expertise and a proven record of leading large scale process transformation.

This role will exist in its current form for 2 – 2.5 years.

KEY RESPONSIBILITIES:

• Process Leadership:

  • Lead the design and implementation of standardized global template for Marketing processes at the leading edge of industry best practices.
  • Collaborate with representatives from the four business units of the Ice Cream business to ensure that relevant business requirements are fully considered when designing the new processes and systems.

• Understand the drivers of market nuances and find simple and standardised solutions to meet local needs within a global framework.

• Drive Programme Implementation:

  • Seize the opportunity of emerging technological capabilities and the new Ice Cream tech landscape to maximise the efficiency of the Marketing processes
  • Collaborate with other workstreams to configure and integrate the systems to achieve E2E optimisation across all business processes.
  • Serve as the key decision-maker for Marketing process-related configurations within the ERP and supporting systems, collaborating closely with implementation partners and technical teams.

• Engage with Stakeholders:

  • Act as the bridge between functional teams, IT, and key stakeholders to deliver a streamlined Marketing solution
  • Listen and communicate with business leaders and users to ensure their inclusion and engagement, gathering and incorporating their ideas and inputs, addressing concerns and ultimately securing adoption and advocacy of the global solutions.
  • Work in partnership with external consultants and the wider programme teams.

• Lead the Marketing Programme Team:

  • Manage and coach 2 workstream leads.
  • Provide strategic direction and support to ensure project objectives are achieved on time and in full, whilst maintaining business continuity.
  • Encourage innovation and continuous improvement.

• Manage the Workstream Deliverables:

  • Ensure milestones for design, testing, and deployment are met.
  • Work in an agile way, prioritising activities and adapting plans to accommodate interdependencies.
  • Bring rigour to ensure high-quality outputs at every stage of the project, proactively managing phases such as User Acceptance Testing, Data Validation and Readiness to uncover and resolve issues before go-live.
  • Highlight risks and issues and develop and propose mitigation options.

• Change Management

  • Drive change initiatives, ensuring smooth adoption of new processes and tools, including training and communication strategies.

• Data Management

  • Oversee data readiness for the Marketing processes, ensuring accurate and consistent data migration and validation

• Transition to BAU:

  • Establish performance metrics and governance frameworks for Marketing processes.
  • Drive change initiatives, ensuring that employees have the skills and knowledge required to operate within the new systems.
  • Monitor process performance post-implementation, identify opportunities for improvement including AI/advanced analytics, and define roadmap to adapt processes to evolving business needs.

WHAT YOU NEED TO SUCCEED:

• Proven Expertise: 5-10 years of extensive experience in Marketing. Ideally some of your experience has been gained from Ice Cream.
• Digitisation Knowledge: An enthusiasm for transforming the Marketing function using digital capabilities with hands-on experience of delivering tech enabled change programmes.
• Leadership Skills: Demonstrated ability to lead cross-functional teams in a global environment, delivering results under tight timelines.
• Change Management: Extensive experience in developing and implementing change management strategies for complex global programs, ensuring stakeholder alignment and user adoption.
• Communication & Collaboration: Exceptional communication skills with the ability to influence and engage senior leadership and business units globally. Proven track record of building strong relationships and managing expectations at all levels of the organization.
• Global Perspective: Experience working in diverse international markets, with a strong understanding of the cultural, regulatory, and operational complexities that impact global tech deployments.
• Analytical Mindset: Strong problem-solving and analytical skills, with the ability to translate business needs into process improvements.
• Willingness to Travel: Ability to travel globally to support market-specific needs during the design, build, and deployment phases.
• Education: Bachelor’s degree in Marketing or Business, Technology, Information Systems, or a related field

WHAT IS IN IT FOR YOU?

• Attractive total remuneration package; excellent company pension, bonus and share scheme. 
• Flexible cross-disciplinary career opportunities and a wealth of training opportunities & wellbeing resources whenever and wherever.  
• Plenty of company-paid holidays to further ensure your work-life balance is maintained.  
• We encourage an inclusive culture, which comes to life with interchangeable public holidays, paid paternity leave of 6 weeks and our transgender policy.  
• Under the Hybrid Working principles, you will be expected to spend a minimum of 40% in the office or at customers, suppliers or partners to connect and collaborate.  For the time you work from home, we will ensure you are well equipped. When you are at the office, you can enjoy our tasty canteen with prepped food and own products.
• Informal culture and being the first one trying our new products.   
• My Fitness Plan (reduction on your Fitness Subscription). 
• Home work allowance
• Company laptop and mobile phone
• Green Mobility Policy

EXCITED?

Unilever is the place where you can be yourself and bring your purpose to life with the work that you do – creating a better business and a better world. We offer an exciting & dynamic work environment where you can make things happen. Furthermore, we offer some great reward and benefits!  

Equal Opportunity Employer: Unilever is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, disability, age, parenthood, pregnancy or any other basis protected by applicable law, and will not be discriminated against.

By highlighting the gender diversity at the workplace, Unilever encourages women equally men to apply. If you look for a job after a long career break or after any type of leave, do not hesitate to apply.