Lead Process Owner

What are you looking for?

Great people grow XL

We are looking for a Lead Process Owner to drive efficiency and innovation in our Order Management landscape. In this role you will optimize workflows, processes, and procedures, collaborating with multiple stakeholders. You are passionate about change management, continuous improvement, and operational excellence.

You will:

• Drive process automation and assess if automation by off-the-shelf applications or AI solutions would be best suitable.
• Continuously refine procedures in our key processes (Store, Stock, Returns, and Order Flows).
• Consult on business cases and ideation on new futures, integrating new ideas within a standard.
• Manage a team of Process Owners globally, ensuring quality standards are met.
• Document all existing and future processes for transparency and use gap analyses for future changes.
• Analyze optimization opportunities based on data sets.
• Schedule regular update meetings with stakeholders to keep them informed of progress, timelines, and risks.

We offer:

• The chance to grow in a fast-growing company;
• Travel allowance of 0.23 cents per km;
• Non-contributory pension;
• 25 vacation days (on a full-time basis) with the possibility to buy 10 more;
• 8% holiday allowance;
• 20% discount on all vidaXL products.

We ask:

• 5+ years of experience with Continuous improvement methodologies.
• Fluent English (written/spoken) for global stakeholder communication.
• Strong focus on result and data-driven decision making.
• Decision-making skills.
• Data analysis experience.

Why vidaXL

vidaXL is a major player in the ever-growing world of e-commerce. Since our foundation in 2006, we've expanded our global reach, serving millions of customers with a vast selection of products for every aspect of their lives. Our bold and down-to-earth approach sets us apart. We embrace challenges, take chances, and try new things every day to provide our customers with the best possible experience.

We believe in our people and love investing in their personal growth. We offer the freedom to seize opportunities, thrive, and grow alongside a global e-commerce leader.

Join us to growXL!