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You will represent the entire Backbase product: our Engagement Banking Platform across different verticals such as Retail and Business Banking. You’ll play a pivotal role in shaping both the product and engineering vision - driving technical excellence while aligning our platform with real customer needs and market opportunities.
We are looking at you to make a real impact with our customers as a domain and engineering leader who evangelises Backbase and connects our platform to the evolving priorities of our customers. Our prospects and clients trust your strategic mindset, technical expertise, and understanding of their challenges. You are able to clearly articulate our product & platform value, vision, and roadmap in a way that resonates with their goals.
You are passionate about our award-winning products and thrive on building high-performing, globally distributed engineering teams that create real impact. We’re redefining what’s possible in our industry—delivering cutting-edge solutions that empower financial institutions worldwide. You’ll have the unique opportunity to drive technical excellence and scaling our impact on a global stage. Your leadership will directly influence our technology strategy, culture, and growth.
Working closely with product and global R&D leadership, you drive innovation and execution in your region. You're not afraid to roll up your sleeves, dive into customer and market specifics, and raise the bar for engineering excellence. You collaborate across teams and time zones to craft a cohesive, forward-thinking innovation, technology roadmap, strong execution through excellent teams and cutting edge technology that drives results.
Loud and busy sometimes but always friendly, helpful, and super fun. We love to celebrate each other’s achievements, share jokes, and our love for food, movies, traveling, and sports. We’re one big and diverse family working towards the same goal.
Backbase is the maker of Backbase CXP, the award-winning customer experience platform that helps enterprises create omni-channel, customer-centric digital experiences.
Backbase CXP deploys a new, omni-channel presentation layer over underlying infrastructure and IT systems, allowing enterprises to deliver personal, relevant experiences to customers on every device, in any context. Backbase CXP gives enterprises the tools and functionality they need to…
Backbase is the maker of Backbase CXP, the award-winning customer experience platform that helps enterprises create omni-channel, customer-centric digital experiences.
Backbase CXP deploys a new, omni-channel presentation layer over underlying infrastructure and IT systems, allowing enterprises to deliver personal, relevant experiences to customers on every device, in any context. Backbase CXP gives enterprises the tools and functionality they need to transform their tired online and mobile channels into engaging customer experiences, holistically managed from a single platform.
Industry analysts Gartner, Forrester and Ovum recognize Backbase as a leader in terms of customer experience, mobile and omni-channel focus, innovation, and time-to-value. Unlike most traditional IT portal vendors, Backbase has created a modern, business-driven solution that makes CXP management easy for digital professionals. This means lower costs, and more flexibility for optimizing all online channels without the need for IT support. Backbase CXP’s lean, widget-based architecture provides the flexibility and agility enterprises need to create modern experiences that truly empower business owners and customers.
The unique Backbase approach enables enterprises to drive self-service, fuel online revenues and turn their online channel into a full-service customer experience platform. Global organizations such as GE, ABN AMRO, AIG, Nation Wide, Nordstrom, KPN, Bank of America, Barclays, ING, UBS and Visa have improved their online customer interactions and maximized online customer experience, retention and conversion, by leveraging Backbase’s technology.
Backbase was founded in 2003 and is privately funded with operations in New York, Atlanta, Amsterdam, Singapore, and London.
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