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As Engineering Manager, you lead, coach, and develop best-in-class cross-functional teams of software engineers, together with the value stream leadership team, product managers, domain architects, and other key stakeholders. You are the essential link between product and engineering, translating between the two worlds, and ensuring your teams deliver what they promise. You make sure that the teams are set up for high performance, have a clear product plan that focuses on the right priorities, and delivers software that exceeds the expectations of our customers. You actively drive the team to get feedback from all stakeholders across Backbase and where needed you will take action.
In your role, you have to deal with both technical and people systems; you connect structures, teams, and people, holding them together, but also identify and fill gaps where needed. You are a technically strong role model to help your team advance and develop, while being hands-on when needed. You are responsible for and help the teams set out the strategic direction. You align engineering initiatives with company goals, helping engineers understand how their work connects to the bigger picture. You support individual engineers’ growth, help teams become successful, make the organization more productive, functional, and innovative. Along with leading and growing the team, you define and promote the team’s ways of working, hiring, and training strategies.
Loud and busy sometimes but always friendly, helpful, and super fun. We love to celebrate each other’s achievements, share jokes, and our love for food, movies, traveling, and sports. We’re one big and diverse family working towards the same goal.
Backbase is the maker of Backbase CXP, the award-winning customer experience platform that helps enterprises create omni-channel, customer-centric digital experiences.
Backbase CXP deploys a new, omni-channel presentation layer over underlying infrastructure and IT systems, allowing enterprises to deliver personal, relevant experiences to customers on every device, in any context. Backbase CXP gives enterprises the tools and functionality they need to…
Backbase is the maker of Backbase CXP, the award-winning customer experience platform that helps enterprises create omni-channel, customer-centric digital experiences.
Backbase CXP deploys a new, omni-channel presentation layer over underlying infrastructure and IT systems, allowing enterprises to deliver personal, relevant experiences to customers on every device, in any context. Backbase CXP gives enterprises the tools and functionality they need to transform their tired online and mobile channels into engaging customer experiences, holistically managed from a single platform.
Industry analysts Gartner, Forrester and Ovum recognize Backbase as a leader in terms of customer experience, mobile and omni-channel focus, innovation, and time-to-value. Unlike most traditional IT portal vendors, Backbase has created a modern, business-driven solution that makes CXP management easy for digital professionals. This means lower costs, and more flexibility for optimizing all online channels without the need for IT support. Backbase CXP’s lean, widget-based architecture provides the flexibility and agility enterprises need to create modern experiences that truly empower business owners and customers.
The unique Backbase approach enables enterprises to drive self-service, fuel online revenues and turn their online channel into a full-service customer experience platform. Global organizations such as GE, ABN AMRO, AIG, Nation Wide, Nordstrom, KPN, Bank of America, Barclays, ING, UBS and Visa have improved their online customer interactions and maximized online customer experience, retention and conversion, by leveraging Backbase’s technology.
Backbase was founded in 2003 and is privately funded with operations in New York, Atlanta, Amsterdam, Singapore, and London.
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