junior tech specialist - operations

The junior tech specialist - operations focuses on the necessary tasks and responsibilities in operational activities of the shared services team mostly related to finance and other shared services teams.

The role supports the Technology Team with administrative and process tasks, such as the creation of the POs, preparing reports and documents, assisting in relation and collaboration with a finance team, maintaining cost centers of technology, and improving this area continuously. Also, giving tech support to business domains and monitoring the shared services middleware will be part of the job. In executing this line of work, technical specialists will work tightly with the Shared Services team and will be encouraged and inspired to use automation and modern tools to improve the daily work of the different shared services departments.

Key Responsibilities

• Handle operational tasks in the Source 2 pay process, budget process, and other financial operational processes of the technology team;
• Creator of purchase order numbers for the tech department;
• Provide technology support by preparing reports (KPls, the budget spends, financials, etc.),
• Keep the information confidential when necessary and by citizenM's information security policy
• Administration of finance tools (f.e. BC365 and Proquro)
• Facilitating and assisting the team's requests and relations with core suppliers and Source 2 pay process;
• Flag and participate in work on automating anything related to these processes
• Monitor and act on the Shared Services middleware
• Provide support for back office tooling
• Buddy with digital employees and improve performance
• Execute and improve internal control tasks

Qualifications / skills

• Proficient in using different financial, administration, and office online solutions (G-Suite, HR applications, financial applications….);
• Familiarity or experience with Source to pay or other financial processes;
• Excellent communication skills, verbal and written, in English and at least one additional language;
• Fantastic at planning and scheduling
• Able to multitask and work on both regular or ad-hoc deadlines
• Team-wide thinking
• Great attention to detail
• Proactive
• Entrepreneurial mindset
• Business knowledge required
• Automation experience is a plus
• Agile experience is a plus

What's in it for you?

• citizenM experience nights for you (and friends and family)
• Personal and professional development opportunities and programs
• Latest tech devices and all the tools you need to be successful in your role
• Commuting travel costs covered (by car or public transport)
• Pension and cycle-to-work scheme
• Subsidized fresh daily lunches at our support office
• Flexible public holidays
• Employee assistance program
• Varied team days and social events (from food trucks and quizzes at the office to parties on boats)
• Spacious office in a historic building surrounded by gardens

About citizenM

citizenM is an affordable luxury hotel chain for mobile citizens of the world. With a style that will knock your socks off, we offer citizens a real home from home, plus the world’s fluffiest pillows. Our typical guest is a frequent traveler who is quality and design-driven, and value-conscious. We currently have hotels in the Netherlands, France, UK, Switzerland, Denmark, USA, and Asia, with more to come soon. We are proud to put hospitality back into the hospitality industry and have received numerous awards for our groundbreaking approach. We like to do things differently. This means our hotels are not traditional… and neither are our support offices. We're open-minded, with kind hearts and global minds.

We actively seek applications from qualified individuals and groups who are under-represented in the workplace, whether in relation to religion, ethnicity, age, gender identity, sexual orientation or disability. We’re also happy to make accommodations in the interview process and beyond to best suit the needs and strengths of disabled people and neurodivergent individuals. If you require accommodations, please add a note in your application and we will work together to find the best solution possible. Bojan Pavicic, Director Technology & Digital