Junior FSQA Specialist (m/f/x)

About Factor_

Factor_ is a ready-to-eat meal delivery service that takes a whole new approach to fresh-prepared food. Weekly rotating menus are chef-prepared and approved by nutrition specialists making mealtime simple and stress-free, and providing convenience without having to compromise. Every Factor_ meal is made from scratch using only the freshest premium ingredients. Our Factor_ brand has teams across North-America and Europe and currently delivers to residents in North-America, Sweden, Denmark, the Netherlands, and Belgium, and we plan to expand to other European countries in the future. Factor_ is part of the HelloFresh Group which now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz.

The role

We are seeking a detail-oriented FSQA Specialist with a microbiological background to join our team in overseeing and supporting the quality assurance processes at our production site. You’ll be based in Amsterdam and collaborating closely with the production team in Germany as well as the HelloFresh head office in Berlin. As part of the team, you will streamline processes, assist with supplier onboarding, drive quality improvement projects, handle serious complaints, and ensure compliance with food safety regulations. This role will provide a broad opportunity to work on various projects and initiatives across the supply chain, production, logistics, and product development. The FSQA Specialist will be a key player in maintaining the highest standards of food safety and quality across our operations.

Above all, we are looking for people who will make HelloFresh better. We believe there are many different ways of developing skills and we love diverse experiences! So even if you don’t “tick all the boxes” but think you’d thrive in this role, we would really like to learn more about you.

What you’ll do

• Microbiological Support: Support local teams on sanitation, validation, and foodborne illness investigations. Support preservation methods and shelf-life management.
• Production Support: Streamline processes, define quality requirements, and resolve production issues.
• Supplier Onboarding: Support new supplier and ingredient onboarding, ensuring compliance with safety standards.
• Quality Improvement: Lead quality improvement initiatives for both processes and products.
• Complaint Management: Handle serious complaints, particularly food safety-related, and implement corrective actions.
• System Support: Assist with systems and tools for quality management, specifications, and labeling.
• Regulatory Compliance: Stay up-to-date with regulation changes, answer regulatory questions, and ensure compliance.
• Allergen Management: Support allergen handling and labeling. Support allergen validations for production.
• Training: Provide training on food safety, quality processes, and systems.

What you’ll bring

• Bachelor's degree in Microbiology, Food Science, or related field.
• 1+ years of FSQA experience, with a microbiology focus.
• Knowledge of food safety regulations, quality management systems, and food production processes.
• Strong analytical and communication skills.
• Ability to handle complaints, solve quality issues, and drive continuous improvement independently.
• Flexibility and adaptability to changing priorities, tasks, and work environments.
• Must be fluent in English. Dutch & German is a plus.

What we offer

• Freedom to initiate, execute and implement your own ideas
• Lots of learning and development opportunities
• 24 holidays based on 40 hours per week per year, pro rata
• A hybrid work setup - with roughly 2 days in our Amsterdam office
• Reimbursement of travel expenses to the office
• Discount on your ClassPass subscription, and a discount for your gym membership via Bedrijfsfitness Nederland
• Discount on your additional health insurance through Zilveren Kruis
• A discount on your weekly, Factor, HelloFresh and/or Green Chef box in the Netherlands
• Healthy lunches, fruit and snacks in the office
• Competitive salary and pension scheme
• Social activities with our culturally diverse team!

About HelloFresh Group

We believe in the power of shared meals to unite people from diverse backgrounds. Our commitment to workplace diversity is unwavering, fostering inclusion and belonging for everyone. This dedication extends to our partners and the communities we serve. We’re always evolving, actively listening, and learning to uphold these values. Our collaborative culture, driven by a diverse team, allows us to connect with customers and transform their feedback into tangible improvements, from innovative recipes to enhancing our delivery process.

At Factor_, diversity and inclusion are paramount. We’re an equal-opportunity employer, ensuring fairness regardless of race, gender, age, or other protected characteristics.