Payments and Fraud Manager

About the role:

Are you an expert in digital payments and fraud prevention? Do you thrive in a fast-paced, global environment? We're looking for a skilled professional to lead the setup and execution of digital payments and fraud prevention across Versuni’s owned digital channels worldwide.

As the Payments and Fraud Manager, you will be responsible for optimizing sales conversion, sales, and margins while ensuring a secure and compliant consumer experience. Your role will be crucial in driving the success of our eCommerce operations.

The impact you’ll make:

• Implement Key Payment Methods: Prioritize and ensure the implementation of essential payment methods in relevant countries for our eCommerce platforms.
• Optimize Payment Performance: Measure and enhance payment performance to boost sales conversion, sales, and margins. Conduct ongoing A/B testing for payment methods.
• Fraud Prevention: Select and implement effective payment fraud screening tools. Optimize fraud prevention strategies, balancing consumer experience, commercial performance, and fraud-related costs.
• Process Optimization: Set, own, and optimize end-to-end payment and fraud processes with stakeholders, including Consumer Care, Finance, and Legal.
• Technical Expertise: Serve as the subject matter expert on the technical setup of payment and fraud tools, addressing any issues that arise.
• Reporting: Provide periodic reports on key performance indicators (KPIs).
• Vendor Management: Act as the primary contact for payment and fraud solution providers, managing contracts and optimizing commercial and operational conditions.
• Payment Roadmap Development: Develop a payment roadmap based on industry trends and data, in collaboration with markets and other stakeholders.

The skills and knowledge you’ll bring:

• Education: Bachelor’s degree in a relevant area (e.g., technical, analytics-related).
• Experience:
  • At least 5 years of experience in commercial eCommerce settings with physical products.
  • Minimum 1 year of experience specifically with digital payments and fraud management with proven partners/PSPs.
• Skills:
  • Strong analytical and problem-solving abilities
  • Excellent internal and external stakeholder management skills
  • Financial acumen

What we’ll give you in return:

• Internationally competitive base salary | benchmarked against global industry and market leaders
• Performance-based Annual Incentive Program | rewarding those who dare and achieve more
• Top of the market pension scheme | with higher-than-average company contributions
• Work from home, commuting and phone allowances | to support your daily commute, home office setup & business connectivity
• Hybrid working model | effectively combining working from the office & home, depending on team dynamics and personal needs
• Working from abroad | for up to 30 days per year, supporting our many international colleagues as well as travel enthusiasts
• Extensive holiday package | additional care and development days, extensive maternity / paternity leave & possibility to purchase days
• Bicycle Plan | possibility to select a company bicycle for daily commute along with accessories & insurance
• Health Insurance Discount | when signing up with our partner insurance
• Gym Membership Discount | to support your focus on health and wellbeing
• Product Discounts | on all Versuni products which are sold under the Philips brand and our other brands
• An office that feels like home | easily accessible and modern office location in Amsterdam with lots of tasty lunch choices around
• High growth environment | offering exciting learning and career development perspectives beyond your first role
• Inclusive working culture and family spirit | we embrace our international community & diversity as competitive advantage

Ready to make an impact?

From developing game-changing air fryers to perfecting the art of coffee making, Versuni’s purpose is turning houses into homes — and we’re calling on your talent to bring it to life. Join our global team of 6,000+ passionate individuals, work with world-class brands, and shape the future of home living. We’re ready for you — are you ready for us?