SAP SuccessFactors Specialist (People Development)

What are you looking for?

What do we offer?

• To be courageous
• To live wholeheartedly
• To keep growing

What do you bring?

• Passion for your expertise
• True tech-savvy
• The ability to connect

Why Ahold Delhaize

• Huge Impact
• Work with fun and smart colleagues
• (Inter)national growth opportunities

How you can make a difference

As our new SAP SuccessFactors Specialist in People Development, you will operate at the heart of our global, fast-moving company. By defining and setting up application environments, you ensure AD Group Enterprise Platforms has the processes and structures in place to continue our high-level performance throughout the entire lifecycle of our People Development applications.

About Ahold Delhaize

We’re Ahold Delhaize, one of the world’s largest food retail groups and a leader in both supermarkets and e-commerce. Together with our 17 strong local retail brands in the United States, Europe and Indonesia, we make a meaningful difference in the lives of our brands’ customers, our people and the world around us. We offer a highly dynamic, international work environment in which our associates thrive.

Your new work environment

As a specialist in the People Development domain, you will be joining our Tech department. The technology department is vital to Ahold Delhaize and its entire family of brands. As a global team, we support and accelerate the tech transformation and IT optimization of our company and brands. By providing the best possible IT strategy, infrastructure and technology, we enable the company to strengthen our position as a leading omnichannel retailer. We’re a highly energetic team – our members are from different cultures, all over the world – with a very innovative mindset and a truly global view. We collaborate regularly across countries and brands. We are eager for continuous transformation within an ever-changing environment, constantly seeking new, innovative technologies and processes to stay ahead of the curve. If you want to learn from the best, the Technology department really is the place to be.

The People Development domain designs, develops, and optimizes applications for global HR talent management and learning platforms, leveraging cutting-edge technologies to drive innovation, enhance career progression, and improve employee engagement, with a strong focus on leadership development and succession planning.

You will be given the freedom and responsibility to take ownership of your work and broaden your horizons by working together with knowledgeable colleagues from different countries who have an abundance of expertise in many areas. We will continuously support you and help you build on your talents and skills for the future.

Key responsibilities of your role

Your role is highly diverse and encompasses various responsibilities. Here are the key ones:

Application Configuration and Development:

• Write programs in software code & configuration according to functional and non-functional criteria and quality standards.
• Configure systems in production environments.
• Report progress and issues to the Head of Tech and Scrum Master.
• Define solutions for technical IT bottlenecks for new and existing technical (software) systems.
• Perform quality checks on code/configuration and review recurring incidents.
• Install and test applications.
• Ensure all delivered products comply with information security, data privacy, license compliance, and audit compliance & control guidelines.

Application Design:

• Design, maintain, and improve software solutions as part of application lifecycle management.
• Translate business criteria and customer needs into technical products in close collaboration with the Head of Techs.
• Describe technical solutions for user stories or complex systems that meet customer needs and ensure good manageability of the system.
• Translate user stories into specific tasks (features) and plan actions based on the chosen technical solution.
• Support the product team/Head of Tech during the design phase.

Continuous Optimization and Improvement:

• Define possible improvements.
• Plan and execute improvement actions.
• Perform checks after implementing improvements to verify if the objectives have been achieved.

Designing and Executing Test Scripts:

• Ensure user stories are technically ready for testing during sprint planning.
• Create and write test scripts based on each user story.
• Identify risks together with the scrum team and the customer.
• Evaluate test scripts with the scrum team and prioritize the tests to be executed.
• Prepare test data.
• Unit test the technology/software of the product according to the designed test scripts.
• Analyze test results compared to expected results.
• Evaluate results with the scrum team and determine deviations.
• Define actions for product adjustments and monitor implementation.
• Retest the product.

Operations:

• Perform availability, performance, and capacity measurements to determine if the system still meets customer requirements and, if necessary, add improvements to the backlog.
• Analyze incidents and user requests to determine if improvements are necessary and add them to the backlog.
• Determine the cause of incidents, how they can be resolved through a workaround or a permanent solution, and create this solution, if necessary, based on a 24/7 on-call schedule.
• Provide the support organization with knowledge, documentation, configuration, and support characteristics.
• Document recurring incidents so they can be resolved by the Helpdesk.
• Prepare and install software according to applicable agreements and then validate that the system functions successfully.
• Maintain configuration data.

Documentation:

• Maintain clear and comprehensive documentation for HR system configurations, deployment processes, and troubleshooting steps.

Partner and Vendor Collaboration:

• Work closely with external partners and third-party vendors to ensure successful integration and implementation of HR solutions. This includes coordinating with them on system configurations, customizations, and enhancements.

What’s in it for you?

Aside from what we ask of you in this role, we also have a great deal to offer you: plenty of growth opportunities and various cross-brand career options; flexible working hours; a hybrid working model (we ask you to spend at least 50% of your working time at the office); and the chance to drive meaningful change on a global scale. You can look forward to a good work-life balance, and the chance to work in an inclusive environment that wholeheartedly encourages growth and welcomes you just the way you are.

Plus:

• A gross annual salary up to 70K (incl holiday pay) based on full-time employment and experience
• Attractive bonuses
• A first-rate pension plan
• 45 vacation days per year (25.5 vacation days + 19.5 paid-leave days)
• Travel expenses or an NS travel card
• A laptop and smartphone

Requirements

We think you’ll be best geared for success if you meet the following requirements:

• Bachelor’s degree in information technology, Computer Science, Business Administration, Business Economics, or a comparable study
• 2-5 years of relevant experience, preferably with SAP SuccessFactors (LMS, PMGM, SUC)
• Experience in DevOps, with a focus on automating, deploying, and managing applications in a cloud environment. Experience should include working on large-scale and high-availability systems
• Fluent in English (both spoken and written)

Aside from these hard skills, we think you should also bring some much-valued soft skills to the table: an entrepreneurial mindset, outspoken communication skills, and a proactive approach. In addition to these, a high level of creativity, empathy, and enthusiasm will take you far.

Apply now!

Are you keen to join the Tech team? Even if you don’t tick all the boxes, but you still believe you have the personality and skills that make you a suitable candidate, we strongly encourage you to reach out to us. Apply now via the button on this page, or feel free to contact Alexandra Smelt via Alexandra.smelt@aholddelhaize.com if you have any questions.

At Ahold Delhaize and our local brands, we broadly define diversity as being inclusive of thoughts and skills, generational differences, LGBTQ+, gender, race and ethnicity, disabilities, nationalities and more, and we accept all people for who they are.

What matters to us?

Ahold Delhaize is one of the world’s largest food retail groups and a leader in both supermarkets and e-commerce. Together, we help people eat well, save time and live better – it’s how we make a difference. And we do it because we care: for our customers, our people and the world around us.

Be courageous

"I realized how much impact you can truly have as an individual, working for such a huge international company.” Robert Němec, Solution Architecture Manager

Live wholeheartedly

“The support this company has always offered means the world to me." Christy Elgee, Manager of Cyber Defense and Operations, Ahold Delhaize USA

Keep growing

“I feel the freedom to show initiative, propose changes and try new things. Having that freedom gave me wings to fly.” Robert Němec, Solution Architecture Manager