UX-Lead

THIS IS YOUR JOB

At Effectory, we believe that feedback is key to improving organizations, teams, and workplaces. We're on a mission to make feedback accessible to anyone, anytime, in a simple and engaging way, empowering users to learn and grow.

As our UX Lead, you’ll be responsible for driving the user experience strategy for the Effectory platform. You’ll lead the design efforts for our suite of feedback solutions that enable organizations to listen, learn, and act on insights to create better working environments. With clients ranging from 500 to 500,000 employees across a wide variety of sectors, our platform must provide an intuitive and seamless user experience for a diverse range of users—from office workers to factory staff and offshore teams.

Your main focus will be on leading and mentoring the UX team, setting a vision for product design that ensures our software is user-friendly, accessible, and role-based, providing each user with a tailored experience. You’ll collaborate closely with stakeholders across Product, Development, and Localization to ensure a cohesive and innovative approach to UX design.

You’ll be part of the Product & Tech Team and work closely with product owners, developers, and our leadership team, reporting to the Chief Product Officer (CPO).

Tasks & Responsibilities

• Lead the UX strategy and execution for the Effectory platform, ensuring that all products offer an exceptional and intuitive user experience.
• Oversee the end-to-end design process, from concept development to final execution, ensuring seamless UX/UI and a consistent product experience.
• Mentor and guide the UX team, providing leadership and feedback to foster professional growth and creativity.
• Advocate for user-centered design at the executive level, effectively communicating the value of design in achieving business results.
• Collaborate closely with product management,Product Owners and other stakeholders to prioritize features and design initiatives based on both user needs and business objectives.
• Design and validate prototypes and user flows to ensure that solutions meet both user needs and business requirements.
• Oversee the development of user personas, journey maps, and wireframes to guide design decisions.
• Ensure that user testing and research are integrated into the design process, incorporating user feedback and data-driven insights.
• Maintain and evolve Effectory’s design system, ensuring consistency and scalability across our platform.
• Stay informed of industry trends and best practices to continuously improve our user experience.

THIS IS YOU

• You have at least 5 years of experience in UX design, with at least 2 years in a leadership or management role.
• You have a proven track record in leading UX design for SaaS platforms or complex digital products (we would love to see your portfolio).
• Strong knowledge of UX/UI best practices, design systems, and user-centered design principles.
• Excellent communication skills, with the ability to convey design rationale to both technical and non-technical stakeholders.
• You are highly organized, able to prioritize and manage multiple projects simultaneously in an agile environment.
• You thrive in a collaborative, self-managed environment and bring a high degree of initiative, responsibility, and leadership.
• You have experience with design tools such as Figma
• Fluent in English; knowledge of Dutch is a plus.

Does this sound like your dream job? We’d love to hear from you!

THIS IS US

Effectory is Europe’s leading employee feedback solution. With our platform, HR and management can collect employee feedback throughout the employee journey. This feedback is transformed into people analytics that informs strategies to boost productivity, engagement and retention. Built on 25 years’ experience, our 250 specialists in Amsterdam and Munich support more than 1,200 organizations in 110 countries. Now more than ever, HR is an integral part of business strategy, which is why our feedback solution is tailor-made for strategic HR.

Effectory’s mission

We are dedicated to improving the working world by giving employees a voice and making sure their feedback has an impact. Our experts work with HR teams and managers around the world, using employee feedback to overcome some of their biggest people-oriented challenges. From software engineers to HR specialists, every day Effectory’s people work to improve the working world, and we are looking for talented individuals who also want to be part of this mission.

THIS IS WHAT WE OFFER

• Competitive salary (range for this position is around: € 55.000,- € 85.000,- gross a year, depending on your experience).
• Bonus scheme.
• 25 holidays for FTEs, and flexible public holiday options.
• A fun and interactive onboarding program to get to know our company and some of your new colleagues.
• A learning budget to spend on your own personal development. We also provide extensive professional and personal development opportunities and organize yearly summer and winter schools.
• A senior sales team which will help you develop into a true sales professional.
• Flexible working: you will be able to work max 60% of your contract hours from home (or any other location in the Netherlands and/or Germany).
• Budget to set up your home office.
• Yearly Body & Mind budget to spend on anything that energizes (or relaxes) you.
• Annual events, such as our Winter party, Summer party & the legendary Big Day.
• Additional monthly compensation for working from home.
• The option to work abroad for up to 4 months, and to take an unpaid sabbatical.
• You get your birthday off work and can also take a day to volunteer for a cause of your choice.

THIS IS HOW IT WORKS

1. You want this job: submit your application via the link below

2. We are intrigued: join a phone call to further introduce yourself and ask questions

3. We all think it went well: we now meet live (or in a video call) to get to know each other a bit better

4. We like each other even more: you meet potential team members and get a bit of a pleasant grilling

5. We want to see you in action: you complete a case/assessment

6. The final hurdle: we agree on terms & conditions, we sign and you start!