Relationship Director

Join Barclays Corporate Banking

Join us at Barclays Corporate Banking as a Relationship Director working within the Mid-Corporate team based in our Hemel Hempstead office. You will be part of a dynamic team of nine bankers covering the Hertfordshire, Bedfordshire, and Buckinghamshire regions. At Barclays Corporate Banking, we give clients the big picture. We look beyond numbers, revealing ideas and opportunities, and work with our clients to help them achieve their business ambitions.

In this role, you will effectively manage, develop, and grow a portfolio of approximately 40 customers, each with a turnover of £6.5m and above or having debt requirements in excess of £1m. You will proactively maximize all opportunities within your local market, to attract and gain new customers to the Bank. Business development is a key focus of this role, aiming to secure two or more new-to-bank customers each financial year or deliver client acquisition annualized income of at least £75k.

What We Are Looking For

We are looking for exceptional candidates who:

• Operate at a consistently excellent standard
• Respect and seek diverse perspectives
• Deliver with positivity, energy, and drive
• Are constantly curious, keen to learn and develop
• Support their colleagues and work well within a team environment

Critical Skills and Knowledge

• Financial awareness, credit, and numeracy skills
• Ability to communicate clearly
• Awareness of financial risks and controls
• Ability to embrace change and transformation
• Business acumen and strategic thinking
• Appreciation of digital and technological tools and innovation
• Solid experience in relationship portfolio management for small and medium enterprise (SME) corporate clients
• Experience in lending to corporate clients and ability to manage the end-to-end lending process for applications up to £10,000,000
• Energy, commitment, and relationship skills to drive business development and acquire new customers
• Ability to identify client needs and suggest ideas and solutions to deliver income and balance sheet growth

You might be assessed on key critical skills relevant for success in the role, such as risk and controls, change and transformation, business acumen, strategic thinking, and digital and technology, as well as job-specific technical skills.

Purpose of the Role

To establish and nurture profitable partnerships with corporate clients. It's the bridge between the bank's offerings and clients' needs, ensuring mutual benefit and long-term success.

Accountabilities

• Management of client relationships to identify clients' financial goals, challenges, and risk tolerance to support data analysis obtained from various sources, including the investment portfolio and cash flow, to identify trends, insights, areas for improvement, and additional services to support client needs.
• Research and understanding of the client's industry trends, regulatory landscape, and competitive environment to inform strategic recommendations.
• Design customized solutions that address the client's specific needs and objectives, incorporating a range of products and services from the bank's portfolio.
• Communication of the value proposition of proposed solutions, justification of recommendations, and negotiation of terms that are beneficial for both the client and the bank.
• Provision of guidance to clients to support their financial decisions, risk management, and wealth management strategies and updates on market trends to ensure a positive and continuous relationship.
• Assessment of financial, legal, and operational risks associated with client relationships, and implementation of measures to minimize potential losses.
• Documentation of all client interactions, transactions, and agreements to ensure transparency and auditability, and communicate findings effectively to support product development, service offerings, and the overall bank strategy.
• Monitoring of client satisfaction, revenue generated, and other relevant metrics to evaluate the effectiveness of relationship management efforts.
• Execution of market research and analysis to support the identification of potential new opportunities, market trends, and customer needs, to develop strategies for business growth.

Vice President Expectations

• Advise key stakeholders, including functional leadership teams and senior management on functional and cross-functional areas of impact and alignment.
• Manage and mitigate risks through assessment, in support of the control and governance agenda.
• Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does.
• Show comprehensive understanding of the organization functions to contribute to achieving the goals of the business.
• Collaborate with other areas of work, for business-aligned support areas to keep up to speed with business activity and the business strategies.
• Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions.
• Adopt and include the outcomes of extensive research in problem-solving processes.
• Seek out, build, and maintain trusting relationships and partnerships with internal and external stakeholders to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge, and Drive – the operating manual for how we behave.