Internship Customer Relationship Management - Campaign

This internship is located in Hilversum (address: Koos Postemalaan 8) - Apply now for the “Best internship in Retail” at Hunkemöller! Hunkemöller strives to be the most loved and trusted lingerie brand. In for a challenge to make it happen at Hunkemöller? Want to join an inclusive and empowering team of more than 50 interns? Within our international HQ you can be creative, unique and really make an impact on the future of Hunkemöller! As of February 2025, our Omni-channel & E-Commerce Team at the head office in Hilversum (close to Amsterdam) is looking for passionate Omni-channel & E-Commerce interns. Are you currently studying and looking for an interesting internship at our expanding, international Retail Brand? And do you want to join the Hunkemöller lifestyle? Then don’t be shy and apply!

At Hunkemöller we love what we do and we love our members even more. With one of the most fun and generous loyalty programs in fashion retail, we are always looking for ways to thank & reward our customers and with your help we can do even more to make sure their experience with us puts a smile on their face.

Learn about the latest technology we use to talk to our members and help with the content and creation of everything from our app and geo location messages through to our emails full of inspiration and beautiful images.

Within the CRM department all marketing activities for the Membercard base are being developed, launched and evaluated. You’ll run through our “Best internship in Retail” and learn on the job while support the team with following:

Support development and set up of commercial mailings for the European Member base:

• Conceptualization, Ideation and Briefing of Marketing Emails
• Develop Marketing Emails Using CRM Tool
• Designing Customer Journeys for Email Campaigns
• Support larger CRM projects
• Joint production of copy for mailings
• Set up briefings and coordinate communication i.e. for imagery in mailings
• Coordination with countries to translate copy and sign off
• Perform data analysis, generate reports, and maintain an archive of all statistics
• Collaborate with cross-functional teams
• Conduct competitor analysis

Besides this you will also get time to work on your own assignment that fits within the strategy and objectives of your education and Hunkemöller.

YOUR PROFILE:

• You are currently enrolled in an HBO-/Bachelor-/Master studies (Marketing / Communication / New Media / Business Administration)
• You are familiar the MS Office package (Word/Excel), knowledge of HTML would be an advantage (they dont need knowledje of HTML, they need to know ms office package and maybe a basic knowledge of crm tools is nice but not mandatory)
• You are comfortable writing and communicating in English, other languages would be a plus, but not mandatory
• You’re available for 40 hours/week
• You are open, communicative, stress resistant
• You love fashion

Eligibility:

For this internship, you need to be available for 5 months starting in February 2025. Please note that your application will only be considered if you are enrolled at a school or university for the full duration of the internship. Additionally, to comply with Dutch law, one of the following must apply:

• You are an EU citizen,
• You are on a Family/Partner visa, or
• You are a non-EU student studying in the Netherlands, AND the internship is a mandatory part of your curriculum.

* Please be aware that not all our entry level position will meet the minimum salary required by the IND for sponsoring by Hunkemöller. Please refer to this website for more information:

What we offer you:

• An empowering, playful and inclusive work environment where your voice will be heard and valued. This is how we live our purpose of "Together we lift each other up".
• Diverse learning opportunities like trainings on personal branding, business influence, innovation, a department fair, and an intern’s Dragons’ Den.
• A buddy program with personal coaching to discover your potential, guide your growth and build your network.
• Our Fun, Vital and Happy well-being initiatives including free weekly workout sessions, discount on as well as an in-office massage chair (how cool is that!).
• A flexible WFH policy: For 40-hour internships, you can work from home up to 2 days per week, if the nature of the role allows it. During onboarding, WFH days may vary to support your learning.
• Internship allowance of 450€ per month with 8+ holiday days (based on 40h/week).
• A travel allowance of max. 9,50€ per day (based on your travel distance), if you don’t have a free Student OV Chipcard.
• Access to 25-55% staff discount and a company laptop.

Hunkemöller’s “Best Internship in Retail” is not just a chance to add a few lines to your CV or to complete a study module from school or university. It’s an opportunity to kick-start your future career, as you will be joining the leading lingerie brand in Europe. Join a Retailer that's on the move to be better for our planet, better for people, better together! From diversity & inclusion, reducing waste, to product care and how we work with our suppliers, our “Together Tomorrow” initiative reflects what we do and helps drive change across our business, employees & customers.