Quality, Reliability & Support Intern

We’re dedicated to expediting the energy transition with sustainable home energy solutions accessible to all, aiming to assist 3 million households in making the transition by 2030. That’s why we're looking for a highly motivated and ambitious individual who's ready to roll up their sleeves and make a tangible impact on the climate change challenge we're tackling head-on.

As a Quality, Reliability & Support Intern, you’ll play a key role in maintaining and improving the quality of our innovative home energy solutions. By supporting critical processes like root cause analysis and non-conformance reporting, you’ll help ensure we deliver on our promise of excellence.

What you will do:

• Assist in maintaining product quality throughout the entire lifecycle, from development to post-launch support.
• Support the reporting, tracking, and resolution of Non-Conformance Reports (NCRs), quality alerts, and concessions.
• Help facilitate Root Cause Analysis (RCA) investigations to address and resolve quality issues from both Software and Hardware perspectives.
• Assist in managing the Return Material Authorization (RMA) process, coordinating returns and repairs with suppliers and customers.
• Assist with diagnostics and basic repairs of electrical or mechanical components via the Return Material process.
• Collaborate with cross-functional teams to drive efficient resolution of product issues.
• Contribute to monitoring product quality performance through key metrics such as priority issues and Cost of Poor Quality (COPQ) and Mean Time To Failure (MTTF).

What you’ll need:

• Currently pursuing a degree in engineering or a related field.
• A basic understanding of quality processes and methodologies (knowledge of APQP is a plus).
• Strong attention to detail and excellent problem-solving skills.
• Effective communication and teamwork abilities.
• Strong organizational skills and a proactive approach to learning.
• Proficiency in English (additional languages are a plus).

Why Quatt:

• We like to see you! We are flexible in when and where you work, but we encourage you to come to our vibrant office in Amsterdam multiple times a week.
• Whenever you come to the office, we cover your travel costs, either by car or with an NS business card.
• Work abroad for up to 1 month per year to visit family and friends and escape the Dutch weather.
• We support your career growth and encourage all Quatters to pursue new learning and career opportunities within the company.
• Join our original Quatt culture where you can truly be yourself and meet people from all over the world. We have over 30 nationalities working with us!
• Enjoy a healthy, vegetarian/vegan lunch at our office.
• Have fun at our themed monthly Quatt drinks and seasonal parties.

Ready to change the future with us?

If what you've read excites you and you believe you're a great fit for our team, please apply below. Don't worry if you don't tick every box – at Quatt, we value performance over prejudice and always look further than just your resume. Join us in our mission to accelerate the transition to sustainable home energy for all 🌱

How to Apply

Submit your application below. Our Talent Acquisition team will review it and get back to you within 2 working days, sometimes even within hours.

Next Steps

Our process typically includes three interviews, where we start with getting to know each other a bit better.

Questions?

If you have any questions about the role, feel free to reach out to ioulia@quatt.io

We believe in diversity, inclusiveness and we want to give everyone a fair chance, therefore it's okay to not mention your gender, nationality and date of birth on your resume.