Microsoft 365 Platform Manager

ABN AMRO Clearing (AACB) is looking for an experienced M365 Services Platform Manager for SharePoint Online, MS Teams, Planner, and Streams. In this role, you are responsible for leading the M365 platform products in the continued development, management, and support of M365 products including MS Teams, SharePoint Online, Planner, and Streams but not limited to. Moreover, you must have strong experience in managing the MS Teams Platform.

Your job

As the Microsoft 365 Platform manager you keep watch on the Microsoft 365 Roadmap and Message center to advise and relay implications, opportunities, and mitigation requirements for the AACB landscape. You also work closely with AACB IT staff and strategic IT partners to materialize the required configuration items. You advise proactively on possible optimizations within the day-to-day use of the Microsoft 365 platform and available services to achieve higher efficiencies in the ways of working throughout the organization.

You form a community with the Product Owner Digital Workplace, Architecture, Security, and Data Governance to provide collective oversight of the M365 ecosystem. This requires engagement with business representatives, end-user support, AACB IT staff, and second line (risk, compliance, security). Building roadmaps and readiness for the wider usage of the recently implemented M365 platform, including preliminary designs in concepts of use and configuration. But also, building and supporting an approach for guiding change from using applications like Jabber, Webex, and Slack to the preferred use of Microsoft Teams. Moreover, you actively drive adoption of the platform and new ways of working by trainings, workshops, etc. You coach and mentor other team members and provide additional trainings if required.

In this role, you work closely together with other teams (such as data governance, CISO, etc.) also utilizing components of the M365 platform (e.g. Defender, Purview, etc.). You actively support and advise the product owner Digital Workplace in governing the platform through the recently established governance board for key decisions around new platform implementations and changes and maintaining the Microsoft 365 terms of reference and governance process. As a MS 365 Manager, you will actively investigate and create business and use cases for new M365 platform functionalities (e.g. Co-Pilot, Viva Engage, etc.). The actual technical administration is done by the strategic IT partner.

Working environment

ABN AMRO Clearing Bank is the cornerstone of global financial markets. As a Clearing Bank, we offer our clients the ability to trade on 90+ financial markets, giving us a top three position globally. In this position, we secure and govern a safe, transparent, and sustainable market. Our clients include professional traders, investment managers, and corporates with whom we have longstanding personal relationships. We understand them and strive to deliver the same high-quality service across the globe, all with the aim to reduce risk and make financial markets more efficient and reliable. Given the high demands of our clients and highly volatile market, the work at the Clearing bank gives you a chance to learn a lot in a short period. Working here means thriving in an international, professional yet informal, fast-paced, IT-driven environment.

You join the Clearing Digital Workplace Team that is owning all the products that together deliver the digital workplace services as an integrated fashion to AACB’s globally distributed user base. The Microsoft 365 platform is an integral part of the new digital workplace recently implemented.

You will be reporting to the Product Owner Digital Workplace and working closely with our strategic IT partner who is performing the day-to-day IT operations. In addition, you will be working closely with the entire business/user community to ensure we optimize the usage of the platform, drive adoption, and further build out the functionalities of the platform in a secure and compliant manner.

Your profile

• University working and thinking level.
• 3+ years of M365 product experience.
• M365 certification, such as MS Teams Specialist, SPO Admin and or Development.
• Prior experience in M365, specifically MS Teams and SharePoint Online administration, and guiding their use within an organization.
• In-depth knowledge of SharePoint Online and Microsoft Teams is required.
• Holistic knowledge of the M365 Suite is required.
• Excellent collaboration, interpersonal, and communication skills.
• Proven change management skills.
• Awareness of workplace analytics or digital employee experience management tools.
• Working knowledge of IT frameworks such as ITIL including key processes -- knowledge, incident, change, service request and major-incident management.
• Used to working in an international environment - English is necessary.

We are offering

The success of our organisation depends on the quality of our people and the ideas they have. We believe that teams composed of a combination of cultures, knowledge, and experience will generate insights, perspectives, and innovative solutions for our customers. Therefore, diversity is of vital importance to our organisation. To ensure that everyone within AACB can develop his or her qualities, we encourage an inclusive culture in which all colleagues feel involved and appreciated.

We offer a competitive salary and benefits package and encourage training and development for our employees.

• A truly international environment and a business line which is globally a top three player
• Hybrid working environment (home and office)
• The opportunity to be the best you can be, work flexible hours and lots of room to grow both personally and professionally
• The opportunity to pro-actively work on your wellbeing and fitness
• An annual public transportation pass
• A solid pension plan

Interested?

For questions or more information, please contact Eelco Estoppey at Eelco.Estoppey@abnamroclearing.com.

Equal opportunities for all

The success of our organisation depends on the quality of our people and the ideas that they have. Truly surprising insights and innovative solutions for our clients result from an interplay of cultures, knowledge, and experience. Diversity is therefore extremely important to our organisation. To ensure that everyone at ABN AMRO can develop their talents, we encourage an inclusive culture in which all colleagues feel engaged and appreciated.