customer service outbound

Introduction

Are you friendly towards customers and possess excellent English skills? Can you also communicate in German or Italian? Do you have a passion for technology? If so, this role within a company specializing in high-tech products could be perfect for you!

What we offer

• Lots of fun colleagues
• Temporary through Randstad
• Easy to reach with OV
• Lots of divers tasks
• Fulltime (mon-friday)
• Marketleader

Who you are

• Affinity with technology.
• Excellent customer focus.
• Fluent English is a requirement.
• Other European language is necessary: German, French or Italian is a Must.
• Able to work accurately and efficiently.
• Excellent communication skills.

What will you do

As a customer service representative in our company, you play a pivotal role in delivering service for cutting-edge "high-tech" products in our repair center. You'll address inquiries and resolve complaints about our products, striving for high levels of customer satisfaction. Additionally, you'll assist in processing item returns and maintain customer relationships via live chat, phone, or email. Your responsibilities also include handling payment-related matters.

• Handling complaints/questions about orders;
• Support the returns process;
• Managing customer relationships via live chat, telephone and email;
• Offer and payment-related business handling.

Where will you work

This role offers a dynamic opportunity within a company dedicated to developing and selling "high-tech" products. You'll gain international exposure to the latest technological advancements.