Business Resilience Manager

Business Resilience Manager

Support the development and implementation of the policies and procedures for Business Resilience

Main duties and responsibilities

• Lead the development and embedding of the Business Resilience framework as a trusted partner, integrating resilience, business continuity, technology resilience, crisis management, and third-party resilience.
• Ensure the firm can continue to deliver important legal services within defined impact tolerances, even in severe disruption scenarios.
• Translate complex resilience risks into clear, decision-ready insight for senior leaders and non-technical stakeholders.
• Highlight systemic risks, vulnerabilities, and single points of failure, providing pragmatic recommendations for mitigation and investment.
• Support recovery during major incidents, working within the Major Incident and Crisis Management frameworks.
• Oversee assurance of the resilience of critical third-party suppliers, including outsourced and cloud providers, including supplier DR and resilience testing, including failure scenarios such as supplier insolvency, exit, or concentration risk.
• Ensure resilience considerations are embedded into supplier onboarding, contract renewal, and exit planning.
• Maintain a comprehensive resilience validation programme, covering people, processes, technology, third parties, and decision-making.
• Coordinate scenario-based exercises, documenting objectives, success criteria, lessons learned, and remedial actions, tracking remediation activity to drive measurable improvement in resilience maturity.
• Support the ongoing development and maintenance of the Crisis Management framework, providing SME guidance and support during live incidents and crises, enabling effective coordination and recovery.
• Produce clear, concise management and executive reporting on resilience posture, testing outcomes, risks, and required escalations.
• Support regulatory and audit engagement by providing evidence of a robust, outcome-focused resilience approach.

About you

• Strong experience in Business / Operational Resilience, Business Continuity, IT Resilience/ Crisis Management or Risk.
• Ability to operate confidently across business, technology, and executive stakeholders.
• Experience designing and delivering scenario-based testing and crisis exercises.
• Pragmatic, outcome-focused mindset with the confidence to challenge constructively.
• Excellent written and verbal communication skills, particularly for senior and non-technical audiences.
• Excellent stakeholder management skills and management of expectations.
• Enthusiastic, self-supporting and confident, with the ability to enthuse others and get their engagement.
• Ability to take ownership of problems and the decision-making process to resolve them.
• Willingness to build up knowledge of the relevant standards

The following characteristics are essential

• Natural collaborator
• Business focused
• Pro-active approach
• Excellent communication skills
• Genuine passion for resilience
• Desire to develop (both themselves and others)
• Methodical and a natural problem solver
• Initiative and ability to work under time constraints

About us

We're a global law firm helping our clients achieve their goals wherever they do business. Our pursuit of innovation has transformed our delivery of legal services. With offices in the Americas, Europe, the Middle East, Africa and Asia Pacific, we deliver exceptional outcomes on cross-border projects, critical transactions and high-stakes disputes.

For our people, that means a world of opportunity. You'll shape the future, have the freedom to seize opportunities, and discover your own path. Together, we unlock our potential and redefine what we can achieve.

We recognise that people have responsibilities and interests outside of their career and that as a business, we all benefit from working flexibly. That's why we are open to agile working.

Where local legislation permits, we will conduct relevant pre-engagement screening checks prior to your first day.