GenAI Project Lead

ABN AMRO’s AI team is seeking a visionary GenAI Project Lead to guide our efforts in leveraging AI across various domains in banking, including the creation of agentic AI solutions.

Are you passionate about pioneering Artificial Intelligence (AI) solutions that redefine customer experiences in the financial services industry? As GenAI Project Lead, you’ll drive innovation, collaborate closely with business counterparts and champion the implementation of AI solutions that revolutionize the banking experience.

At a glance

You’ll work on a portfolio of use cases that range from improving customer contact (e.g. voicebot) to revolutionizing the way we interact with documents by leveraging GenAI. You’ll be working with colleagues from the team on projects across the bank. We take care of the full development cycle from exploring and identifying opportunities, experimenting, and creating prototypes, to developing scalable products.

Your job

• Lead projects in (Gen)AI, ensuring seamless integration and maximum impact.
• Collaborate with entrepreneurs and business experts to ideate, design and implement AI solutions tailored to address the unique challenges of our employees and customers.
• Co-create AI use cases and business cases with counterparts and business lines or ventures, with a focus on improving customer engagements and satisfaction across all touchpoints.
• Manage the vision, road map and backlog of AI initiatives to ensure a successful deployment and adoption across different areas of the bank.
• Drive risk related processes to ensure compliant production and implementation of AI solutions within the bank.
• Foster a culture of innovation and collaboration within the AI team by mentoring and coaching junior and mid-level colleagues, nurturing their growth and development within the AI domain.

Working environment

You’ll be part of the AI Team of the Innovation division in Amsterdam and we provide ample opportunities for hybrid working. We have a start-up vibe. Our team consists of people (25+) with a passion for AI and we work every day to create (measurable) impact for the bank. There is an open team atmosphere where initiative is encouraged, and we provide daily coaching for juniors in our teams.

Your profile

• Proven track record in leading AI initiatives with a focus on transforming customer interactions (minimum 5 years).
• Deep understanding of (Gen)AI technologies and their practical applications.
• Excellent communicator with the ability to engage and collaborate effectively with technical and business stakeholders.
• Visionary leader who can drive innovation and navigate complex challenges to deliver tangible results.
• Preference for candidate with startup or entrepreneurial experience along with familiarity working in agile environments.

Personality profile:

• You have a sense for business, and understand how AI delivers tangible business value.
• You are pragmatic and value-focused, e.g. not afraid to work with existing solutions to reduce time-to-market.
• You are able to communicate effectively with technical and business counterparts.
• You are a teamplayer that requires minimal steering to be productive.
• You are up to date on the latest developments within AI and can guide others in finding optimal solutions.
• You have an entrepreneurial (product driven) mindset and are a self-starter.

We are offering

• The opportunity to be the best you can be, work flexible hours and lots of room to grow both personally and professionally.
• 11% of the above salary is benefit budget, which you can spend on additional fringe benefits or paid out as general salary.
• A personal development budget of EUR 1.000 per year.
• A public transportation card for both business and private use.
• A very solid pension plan.
• A variety of special leaves.