Account Manager

Do you want to strengthen customer relationships and drive growth? Apply now as Account Manager at our Leeuwarden location!

Summary

As Account Manager, you act as the link between our organization and the customer, responsible for further strengthening customer relationships on a tactical and strategic level. In doing so, you increase revenue and margins while expanding our service portfolio. You maintain contact with various people and departments at the customer to fully understand their needs and stay up to date with developments.

When offering solutions, you not only consider the possibilities within your own business unit but also think in terms of solutions offered by Neways as a whole. You are the central coordinator, ensuring smooth collaboration between the customer and the internal organization. You report directly to the Sales Manager.

This is what we offer you

In the role of Account Manager, we offer you a challenging position in a dynamic and financially healthy production environment. You will have the opportunity to make a significant contribution to the development and profitability of Neways.

We offer a full-time position within a highly driven and collegial work environment, with plenty of freedom for initiative and space for personal development. In addition, we provide a one-year contract with the prospect of permanent employment.

Furthermore, you can expect:

• 27 vacation days, supplemented by 13 additional ADV days;
• Flexible hours and the option to work from home;
• An attractive bicycle plan;
• A good pension scheme, vacation pay and travel allowance.
• Training opportunities
• After a thorough onboarding program and proper guidance, you will be given the space to perform your role independently.

This is wat you bring to the team

First and foremost, you are enthusiastic, professional, and able to genuinely connect with our customers by building and maintaining strong personal relationships. You are driven, assertive, and have a strong personality. With your expertise, you inspire trust and confidence in the customer. Your accurate way of working ensures agreements are fulfilled. With your helicopter view, you can oversee the bigger picture, make the right connections, and take decisive steps.

You have natural authority and know how to motivate your team effectively. With your commercial mindset, you attract new business and are able to convince customers of our (future) solutions.

In addition, we ask for:

• Bachelor’s degree level (HBO) or equivalent;
• At least 5 years of technical-commercial experience in a B2B environment;
• Full-time availability;
• Proven oral and written communication skills in Dutch and English;
• A curious, proactive attitude, with the drive to bring out the best in yourself and the team.

Your daily responsibilities include

• Working closely with Purchasing, Planning, Quality, Account Engineering, and other account team members;
• Preparing and following up on quotations, maintaining intensive communication with all involved parties (both internal and external);
• Drafting account plans that serve as a guideline for further customer development;
• Making agreements with the customer, structuring them, and ensuring accurate internal translation;
• Ensuring effective customer communication regarding both the regular portfolio and NPI (New Product Introduction);
• Managing agreements, price developments, and performance measurements.